Client Services & Logistics Specialist

CHANCE HARRIS

Client Service Coordinator

402-***-**** · **********.**@*****.*** · Henderson, NV 89014

Dynamic Client Service Coordinator at Pitney Bowes with a proven track record in enhancing customer satisfaction and streamlining logistics processes. Skilled in Salesforce and decision-making, I excel at training teams and organizing data to drive efficiency and improve service delivery. Committed to punctuality and dependable service in fast-paced environments.

Skills

Salesforce experience

Punctual and dependable

Receiving processes

Scheduling and planning

Customer service

Decision-making

Experience

Client Service Coordinator

PITNEY BOWES, Henderson, NV

March 2018 - Present

Assisted with training new staff members on best practices related to client service coordination.

Organized client data into comprehensive reports for management review.

Utilized effective communication techniques to effectively handle customer requests and provide accurate information in a timely manner.

Shipping and Logistics Coordinator

LINDSAY TRANSPORTATION, Omaha, NE

February 2016 - February 2018

• Control the efficient flow of goods, services, and information between points of origin through customer placement in order to meet customer requirements.

• Develop and administer production plan and schedule outbound freight for various customers. • Execute the continuous improvement of standard logistics processes.

• Monitor daily logistics reports and provide proposed solutions that would be beneficial, cost effective and possible improvements in the area.

• Creates PO's for carriers and vendors.

• Arrange for pickup for FT, LTL, and small courier packages for our Omaha,NE plant, Rio Vista, CA plant and large projects for road safety products.

Shipping and Receiving Coordinator

TYSON FOODS INC, Omaha, NE

April 2006 - August 2012

Provided support in resolving customer complaints related to product deliveries or returns.

Dispatched carriers for pick-up and delivery of goods according to customer requirements.

Developed efficient procedures for verifying shipment contents against invoices and purchase orders.

Assist in management of business operations by maintaining records and files, preparing cost and inventory reports, and ordering supplies.

• Perform inside delivery for customers.

• Accurately read, understood, and carried out written instructions. Processed work orders and prioritized jobs.

Education

Accelerated Diversified and Manufacturing in Production GPA 3.29

Metro Community College, Omaha, NE

September 2015

Awards & Honors

Manufacturing and Process Operations

Certifications

Occupation Safety and Health Training Course in General Safety and Health

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