Senior Document Control Specialist with 20+ Years of Experience
Resume:
Loma Linda, CA *****
********@*****.***
EDUCATION AND
TRAINING
High School Diploma
Nogales High School, Walnut
California
June 1979
SUMMARY
seasoned document control specialist with over two decades of experience in engineering documentation and quality
compliance. Demonstrates expertise in maintaining accurate records and enhancing workflow efficiency. Proven
ability to collaborate effectively with cross-functional teams to drive customer satisfaction and streamline operational
processes.
SKILLS
EXPERIENCE
SR. DOCUMENT CONTROLL - PDM SPECIALIST
Optivus Proton Therapy S February 2004 - Current Completed engineering tasks in mechanical and electrical disciplines, including part creation and vendor addition.
DEADRA GIVENS
• Document management
• Engineering documentation
• Customer engineering
• Product management systems
• Quality compliance
• Customer relationship
management
• Entered employee data into product management system, ensuring accurate updates to product structures.
• Maintained comprehensive documentation for cancer treatment facilities, including quality manuals and operational procedures.
• Organized large drawings and technical references for Optivus Proton Therapy documentation.
• Developed and updated customer engineering documents and development specifications.
• Supported treatment sessions by addressing patient concerns and ensuring compliance with standards.
• Collaborated with departments to streamline workflow processes and improve efficiency.
• Created training materials to onboard new hires on company procedures and policies.
• Reviewed documents for accuracy prior to submission or publication.
• Maintained accurate records of customer interactions and feedback.
• Maintained positive working relationship with fellow staff and management.
• Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
DG
SR TYPIST CLERK
San Bernardino County Dept of Welfare by to work. SAN BERNARDINO, CA March 1998 - February 2003
INTERMEDIATE TYPIST CLERK
Los Angeles County Dept of Children Services. Los Angeles, California March 1981 - August 1990
CERTIFICATIONS & LICENSES
Data Entry Certificate
Transcription Certificate
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Processed accounts payable and receivable transactions accurately.
• Maintained financial records and ensured compliance with accounting standards.
• Reconciled bank statements and identified discrepancies in financial data.
• Assisted in preparing monthly financial reports for management review.
• Handled customer inquiries regarding billing and account status efficiently.
• Utilized accounting software to update and track financial transactions.
• Reviewed expense reports for accuracy and compliance with internal policies.
• Typed and formatted confidential documents for child welfare cases, ensuring accuracy and confidentiality.
• Maintained accurate databases for client information and case records to facilitate easy access.
• Managed incoming correspondence by routing it to appropriate staff members promptly.
• Collaborated with team members to ensure efficient and timely document processing.
• Processed data entry tasks utilizing agency-specific software systems to enhance operational efficiency.
• Monitored office supply inventory levels and placed orders as required to maintain functionality.
• Organized office supplies and materials to support administrative functions effectively.
• Managed multiple projects simultaneously, consistently meeting established deadlines.
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