Senior Operations Leader with Federal Experience and Remote Success

B R E N T O N M. R E E V E S

* ********* ****, ****** *****, FL 32174 678-***-**** *******.******@*******.*** SUMMARY: Results-driven former Army officer with 24 years of continuously increasing leadership experience in the US Army, six additional years as a Federal Civilian, and two years as a private-sector corporate Director. Seeking opportunities as a Director / Chief of Operations / Chief of Staff, or similar role in information technology management. Holds Senior – level Certifications (Level III) in both FAC-P/PM (Program and Project Management) and FAC-COR (Contracting) from the Federal Acquisition Institute. KEY SKILLS:

Enterprise software / hardware / architecture

AGILE / Waterfall methodologies

FAC-P/PM Level III (Senior) Certified (Program / Project Management)

Excellent written and verbal communication skills

Strategic analysis and change management

FAC-COR Level III (Senior) Certified (Contracting)

Consensus and team building at all levels of the organization

Attention to detail

Project management / Program management

EXPERIENCE:

Director of Implementation May 2022 – May 2024

Catalis Government Software Solutions 40+ hrs / week Court & Land Records Division

Alpharetta, GA

Served as Director for Catalis’ two largest Court Case Management System (Benchmark) implementation projects simultaneously - - one for a Client in Southern Florida and the other for a Client in Pennsylvania. In this capacity, selected to oversee Senior Project Managers, Project Managers, Senior Business Analysts, Business Analysts, Systems Engineers, Data Conversion Specialists, and Developers to deliver the Benchmark product, Catalis’ flagship court case management software solution, to county and municipality government Clients across the United States and Canada. Guided these Teams in Catalis’ Agile implementation process.

Selected as Director for an already-struggling Benchmark implementation with a major client in Southern Florida, with the major goal being to save the project. In less than two months’ time after hand-off from the previous Director, we were able to completely shift client sentiment to the positive and get the project moving in a forward direction, plainly evidenced by improved attitudes, interactions, and feedback with the Client. A completely positive turn-around, and project has progressed from Discovery phase into the Design, Configure, and Build phase, with new functionality being delivered on a bi-weekly basis.

Participated in all Design Sessions with the Client, Developers, Systems Engineers, and Business Analysts to ensure the application conforms to Client’s business processes, needs, and desires. Solved all conflicts and escalations for the entirety of project issues encountered. Completely responsible for project revenue.

Communicated project status regularly to the Executive Vice President for Court and Land Records Division and the Vice President for Operations, and provided monthly status updates on projects to the Catalis Chief Financial Officer, Chief Operations Officer, and Chief Executive Officer. BRENTON M. REEVES PAGE 2

Travelled as necessary on a regular basis to both Southern Florida and Pennsylvania to work with clients on Discovery items or for demonstrations of functionality and developed capabilities. Managed travel expenses and re-imbursement for all Team members.

Constantly reviewed full sets of deliverables concerning all aspects of Project Management and reporting to ensure accuracy of data and to maintain control on scope, schedule, and cost.

Based on successes in Southern Florida, was also selected as Director for the next-largest Benchmark implementation in Pennsylvania. Project is still progressing, and Discovery has progressed quite well. Both Southern Florida and Pennsylvania are $10 million (plus) projects, with greater than $1 million in Annual Recurring Revenue.

Program / Project Manager, GS-343-14 March 2016 – April 2022 US Department of Health & Human Services 40+ hrs / week Office of Medicare Hearings and Appeals

Arlington, VA

Serves as Program / Project Manager for the Electronic Case Adjudication and Processing Environment

(ECAPE) project, a $175 million + Agile development project which allows for digital processing of Level 3 Medicare and Medicaid appeals from inception to closure. Oversees development work by a contracted development firm to ensure all development streams integrate into one coherent application for processing appeals at Level 3.

Product Owner for the Data Migration functionality development stream which transfers data and documents from Level 2 System of Record (MAS) into Level 3 ECAPE system. Delivered on time and with fewer defects than any other development stream.

Participated in all Design Sessions with the contractor’s developers and business analysts to ensure the application conforms to OMHA’s business process.

As a dual-hatted COR, managed all contracting actions dealing with the development contractor and the scanning contractor to ensure performance in compliance with the various SOWs and SLAs prescribed in their respective contracts. Contracts total in excess of $65 million.

Travelled as necessary to 10 OMHA Field Office locations across the United States and the Central Operations Division in Cleveland to support training, roll-out, and implementation of the new ECAPE system upon development completion.

Constantly reviewed full sets of contractor deliverables concerning all aspects of Project Management and reporting to ensure accuracy of data and to maintain control on scope, schedule, and cost.

Served as a voting member of the Configuration Change Board and voted weekly on any change requests submitted through the Project Management Office based on ROI. BRENTON M. REEVES PAGE 3

Writer-Editor, GS-12 June 2015 – March 2016

Headquarters, Department of the Army 40 hrs / week Office of the Assistant Chief of Staff for Installation Management (OACSIM) (Term Hire – Temp) Pentagon - Washington, DC

Works with subject matter experts in writing and editing Army policy that is disseminated Army-wide and governs the operations of Army installations world-wide.

Serves as Records Manager, COR, and PM for the Management Support Division of OACSIM. Senior Legal Administrator, CW4 June 2012 – April 2015 Headquarters, III Corps & Fort Hood, Texas - US Army 40+ hrs / week Fort Hood, TX

Chief Operations Officer; supervising all administrative functions and daily operations for the Army’s largest installation law firm consisting of more than 150 attorneys, paralegals, and support personnel.

Human Resources Manager; supervising execution of 1000s of personnel actions annually.

Security Manager; tracks, maintains, and processes all security clearances for all personnel, and ensures physical security for eight buildings across the installation.

Chief Information Officer; supports all end systems users, networking, intra-office web spaces, intra-office SharePoint site, and enterprise applications across a 150-user base. Also Information Assurance Officer.

Chief Knowledge Officer; advocate and evangelist for enterprise applications for a 150-user base.

Chief Financial Officer; plans, justifies, and executes an annual budget exceeding $6 million.

Training Management Officer; plans and coordinates all leadership and developmental training opportunities for all office personnel.

As a member of the five-person leadership team for the firm, facilitates the provision of a full spectrum of legal services to a potential client base of more than 500,000 active duty service members, family members, and retirees throughout the Central Texas area of responsibility. Routinely briefs the senior partner and deputy senior partner on relevant decisions, actions, and information as they pertain to the firm.

Continuously evaluates office operations and effects positive business outcomes through application of strategic thought, analytics, and sound business best practices.

Deployed to Kabul, Afghanistan with III Corps to manage legal operations in a hostile, austere combat environment.

BRENTON M. REEVES PAGE 4

Chief – Operations, Plans, and Policies, CW4 June 2009 – June 2012 Headquarters, Department of the Army 40+ hrs / week Information Technology Division, Office of The Judge Advocate General Washington, DC

In a position currently held by a GS-14, procured all necessary hardware, software, and software developer contractors to successfully provide global, continuous 24/7 web-based legal research and application design, testing, and fielding to the US Army Judge Advocate General’s Corps (JAGC) over the proprietary web presence, JAGCNet, while planning, justifying and executing an annual budget exceeding $16 million.

Supervised diverse development teams of more than 50 contractors in the creation and development of proprietary JAGC software applications, creating and maintaining over 20 JAGC-specific applications for JAGC use. Supervised Help Desk team of eight personnel for provision of call-center problem resolution.

Supervised and participated in the creation of Military Justice Online, the first-of-its-kind standardized document generation application for military courts-martial from inception through completion.

Served as a voting member of the Configuration Change Board for the IT Division and JAGCNet.

Managed multiple JAGC applications on JAGCNet in Project Officer roles, developing intimate working knowledge of all JAGCNet applications, as well as liaising with clients for application needs.

Wrote a strategic five-year information technology plan for the JAGC, outlining the need for a new Continuity of Operations Plan (COOP) utilizing new technology, and ensuring disaster recovery capability.

Researched and recommended third-party, commercial, off the shelf (COTS) software for integration into the main JAGCNet operations platform. Researched solutions to other operational issues in the platform.

Integral player in the successful phased migration of the entire server operating environment for JAGCNet from leased office space in Arlington, Virginia to the Pentagon Data Center, a move accomplished entirely over the network with zero loss of data and minimal operating downtime.

Successfully integrated third party software such as Autonomy Search and COGNOS Business Intelligence Reporting software into the greater JAGCNet platform, reducing search time and improving accuracy of search, and allowing complex, multi-dimensional reporting on data contained in the JAGCNet system.

Served as Deputy Chief of the IT Division (another GS-14 position) during an extended period of absence of the Chief, ITD with zero decrease in Division performance. Routinely briefed the senior leadership

(multiple General Officers) of the JAG Corps, to include the CIO, on enterprise IT-relevant issues, initiatives, projects, development progress, and particularly budgetary decision points.

Served as Contracting Officer’s Representative (COR) on all contracts for the Division, to include personnel, software, and hardware contracts. Augmented contractor personnel shortages through personal efforts during an especially challenging contract protest to ensure that projects did not suffer points of failure, and benchmarks were attained.

Worked successfully with challenging personalities in clients, contractors, and project officers to reach common understanding, goals, and capabilities by establishing firm guidelines for realistic expectations. BRENTON M. REEVES PAGE 5

Senior Legal Administrator, CW3 June 2006 – June 2009 US Army Central and Third Army 40+ hrs / week

Atlanta, GA and Camp Arifjan, Kuwait + 28 overseas countries in CENTCOM

Served as Chief Operations Officer, Human Resources Manager, Chief Information Officer, Chief Knowledge Officer, Facilities Manager, Training Manager, and Security Manager for a geographically split command headquartered in both Atlanta, Georgia and Camp Arifjan, Kuwait. Responsibilities were very similar as previously listed Senior Legal Administrator position at III Corps, listed above.

Participated with training groups to train international military, guard, and police forces in the CENTCOM area of responsibility (AOR) on US military operations, joint operations, and the integration of the Law of Land Warfare in US / joint operations.

Routinely travelled overseas to Kuwait and other countries in the CENTCOM AOR to manage firm operations in an austere, deployed environment.

EDUCATION:

University of Alabama – Tuscaloosa and Birmingham, AL B.A. (dual majors in English & Philosophy)

Warrant Officer Career College – Fort Rucker, AL

Warrant Officer Staff & Senior Staff Courses

The Judge Advocate General’s Legal Center & School – Charlottesville, VA Warrant Officer Advanced & Warrant Officer Basic Courses for Legal Administrators CompTIA A+ Certification; Microsoft MCSE Boot Camp Graduate Federal Acquisition Institute: FAC-COR Level III Certified Federal Acquisition Institute: FAC-P/PM Level III Certified

** Currently granted constructive credit for the Advanced Course in the DoD Civilian Education System

(GS-13 / GS-14 equivalency)

AWARDS / HONORS:

The Legion of Merit; The Bronze Star Medal; Army Meritorious Service Medal (x3); Army Commendation Medal

(x5); Army Achievement Medal (x6); Afghan Campaign Medal; Global War on Terror Expeditionary Medal; Global War on Terror Service Medal; Korean Defense Service Medal; National Defense Service Medal (x2); NATO ISAF

(Afghanistan) Service Medal; Army Good Conduct Medal (x2); HQDA Army Staff Identification Badge Lectured to 100’s of attendees as a speaker at multiple instances of the International Legal Technology Association’s Annual Conference, specifically during the Swartworth Memorial Leadership breakout sessions Soldier of the Year – Presidio of San Francisco, California – 1994 BRENTON M. REEVES PAGE 6

CLEARANCE: Current: Public Trust Level 6 / Prior: DoD SECRET clearance, which was valid until July 2025 / Prior: NATO SECRET clearance during deployment to Afghanistan CITIZENSHIP: United States Citizen (Birth)

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