Senior Executive Administrative Assistant Resume Title

Sabriena Richardson

Executive Administrative Assistant

Annapolis, MD 410-***-**** ********@****.*** PROFESSIONAL SUMMARY

Senior Executive Administrator with 20+ years of experience supporting C-suite executives, senior military leaders, and academic leadership in fast-paced, engineering and operations environments. Expert at managing complex, frequently changing calendars and travel; coordinating recurring business cadence, high-visibility meetings, and site visits; and preparing and releasing complex communications and documents for senior decision- makers. U.S. Air Force combat veteran known for discretion, independent judgment, and meticulous follow- through. Skilled at anticipating needs, structuring workflows, and creating order around fast-moving leaders and organizations, with advanced proficiency in Microsoft 365 and Google Workspace (G Suite). CORE COMPETENCIES

• Executive-Level Administrative Support to Director / C-Suite

• Complex Calendar, Inbox & Business Cadence Management

• Travel, Itineraries & Expense Reports (DTS, Concur)

• Briefings, Presentations & Document Preparation (Adobe Pro, Word, PowerPoint, Excel)

• Meetings, Events & Executive Visits (Tours, Site Visits, Visitor Logistics)

• Cross-Functional Team Support & Stakeholder Liaison

• Productivity & CRM Systems (Salesforce, NetSuite, Breezeway, POS, Microsoft 365, Google Workspace/G Suite, SharePoint, Zoom/VC)

PROFESSIONAL EXPERIENCE

United States Naval Academy, Annapolis, MD

Educational Technician / GS-07 (May 2024 – current) – Supervisor: Dr. Joe Urban 3-6321

• Provide high-level administrative and systems support to 120+ professors, senior academic and military leadership across three departments, ensuring accurate and timely execution of recurring business cadence

(meetings, deadlines and academic processes). Department of Ocean and Atmospheric Sciences (DOAS), Department of Mathematics (DOM), Department of Physics (DOP).

• Coordinate internal meetings and briefings for department chairs, including agenda preparation, visitor logistics, calendar updates, and follow-up on action items to ensure deadlines are met.

• Deliver one-on-one DTS travel training and troubleshooting for midshipmen and faculty, prepare and adjust travel arrangements, and support accurate completion of travel authorizations and vouchers.

• Conduct bi-annual computer inventories, flagging and organizing equipment for return, ensuring accurate tracking, proper documentation, and compliance with asset management procedures. Exclusive Properties, Isle of Palms, SC

Director of Field Operations Executive Assistant Project Manager (Dec 2022 – Sept 2023) – Supervisor: Shelley Miles 864-***-****

• Provided direct executive support to the CEO, including calendar management, document preparation, continuity binders, and strategic meeting coordination to ensure informed decision-making.

• Spearheaded policy development and training materials for HR and operations, introducing clear workflows and role definitions across the company.

• Revamped Breezeway CRM by rebuilding 33 property records, implementing mobile tools, inventory systems, and internal dashboards to improve field visibility and reduce errors. Benefitfocus, Charleston, SC

Executive Assistant to CTO Special Projects Travel Coordinator (Feb 2016 – Dec 2017) – Supervisor: Jim Restivo 843-***-****

• Provided senior executive administrative support to the Chief Technology Officer of a large engineering/technology organization, managing a complex domestic and international calendar, frequent schedule changes, and high-priority meetings.

SABRIENA RICHARDSON

• Coordinated internal and external briefings, presentations, and virtual meetings (Zoom, Teams), managing invitations, logistics, content coordination, and set up/tear down for each event.

• Arranged and adjusted travel itineraries in collaboration with the CTO and travel staff, and prepared accurate expense reports in Concur in alignment with company policies.

• Communication with executives, managers, and customers to gather and convey information relevant to the CTO’s priorities, answering questions on established procedures and redirecting as needed.

• Administered Salesforce, NetSuite, Concur, and internal platforms; supported major software release events and quarterly goals through logistics, documentation, and cross-team coordination. ISHPI Technologies, Mount Pleasant, SC

Executive Assistant to CEO Special Projects Manager (Jan 2014 – Feb 2016) – Supervisor: Noah Leask 843-***-****

• Acted as senior executive administrator to the Chief Executive Officer overseeing five LLCs and six properties, independently managing a demanding calendar, frequent travel, and shifting priorities with minimal supervision.

• Communicated with executives, customers, vendors, and attorneys to gather and convey information relevant to the CEOs decisions, often handling sensitive and confidential matters.

• Coordinated key meetings, site visits, and inspections, arranging schedules, logistics, briefing materials, and post-meeting documentation to ensure clear actions and ownership.

• Maintained confidential records, contracts, and property files and created tracking systems that improved organization, visibility and follow-through on commitments. United States Air Force

Information Management / Systems Training Supervisor (Jun 2001 – Jul 2011) – Supervisor: USAF Col Tom Grant 315-***-****

• Supported senior commanders and unit leadership with information management, documentation, and secure communication for a base population of 9,000+ personnel.

• Gathered, compiled, and reported information for inspections, technology rollouts, and leadership briefings, ensuring accurate current data for decisions.

• Developed and delivered training on systems and documentation standards to 80+ Airmen, clarifying policies and procedures and answering questions about office operations.

• Deployed in support of Operation Iraqi Freedom and Operation New Dawn, providing administrative and network support and maintaining strict confidentiality and operational security in a combat environment. ENTREPRENEURIAL & GAP EXPERIENCE

Sneaky Moose Roadside Cafe, Pisgah Forest, NC

Co-Owner Remote Office Manager (2019 – 2020)

• Co-owned and managed a roadside café with 8 employees, overseeing inventory, payroll, POS

(ShopKeep/Clover), vendor contracts, and licensing. Built and maintained the POS/database system from scratch, enabling efficient remote oversight and reporting. EDUCATION & PROFESSIONAL DEVELOPMENT

• BBA, Business Administration (In Progress) – Strayer University, Expected 2026

• Online Generative AI – Johns Hopkins University, In Progress (2025)

• Project Management Professional Training Certificate – West Point (2024) COMMUNITY & VETERAN INVOLVEMENT

• Watch Captain (in-training) – Command & Seamanship Training Squadron (CSTS) US Naval Academy – support on the water training and safety, requiring constant communications, situational awareness, and fast decision- making.

• Serve as Location Coordinator for Wreaths Across America in Annapolis, organizing volunteers, coordinating logistics, and ensuring a respectful, well-run annual ceremony honoring veterans and their families.

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