Tiffany Terrell
Muskegon, MI *****
****************@*****.***
Professional Summary
Seeking a position, where I can learn a new skill that allows for personal and professional growth with an employer.
Authorized to work in the US for any employer
Work Experience
In Home Caregiver
Oraganic Care AFC-Muskegon, MI
September 2024 to Present
In home care for residents, including bathing, meal prep, daily activities,meds passing! Machine Operator
Shape Corp-Myskegon
August 2022 to October 2023
Machine operator and management of a team!
Office Assistant
Staffing Inc-Muskegon, MI
June 2023 to September 2023
Performed duties such as answering phones, typing and taking care of all important work, payroll and making schedules for the employees..Taking care of all the financial paper work and dealing with all the main documents.
Store Manager
Dollar General-Muskegon, MI
July 2019 to October 2022
• Managed a staff of 6 employees
• Managed daily operations, administrative duties, scheduling, and sales
• Interviewed, hired, trained, and supervised new team members
• Coordinated schedules and assigned employees' shifts
• Ensured consistent store productivity and metrics that increased sales and profitability
• Demonstrated excellent people skills in both client and employee relationships
• Conducted training sessions
• Performed official money count every day
Assisant Manager
Family Dollar-Muskegon Heights, MI
February 2017 to July 2019
Working one on one with the cashiers. Handling customers problems and answering their questions. Dealing 1st hand with the customers and daily business of the store. Making the weekly schedules and handing drops and payroll
Amazon Online Associate
Muskegon, MI
August 2016 to May 2017
Doing online customer service. Answering calls,placing orders and making sure the customers are happy. Customer Service Manager
Walmart-Musgegon
November 2014 to January 2017
Working one on one with the cashiers. Handling customers problems and answering their questions. Work with the managers of the store to make it a great place to shop. Machine Operator
Acemco-Spring Lake, MI
February 2015 to January 2016
Responsibilities
Machine operator, welding, packing, grinding, sorting, assembly and shipping Machine Operator
Shape-Grand Haven, MI
August 2013 to January 2015
Responsibilities
Machine operator, welding, packing, grinding, sorting, assembly and shipping. Cashier/Customer Service
Walmart-Muskegon, MI
October 2012 to December 2013
Giving great customer service. Answering phones, making sure the customers find what they needed at all times. Moving around in different departments learning new jobs. Office Clerk/ Case Worker
MOCAP-Muskegon, MI
June 2009 to April 2011
Answer phones, Helping clients get bills paid, answering any questions that they may have, Food and Clothes donations, Faxing all paper work, the usual work of a sectary .Working for MOCAP helps you get to meet new people. I also helped the clients got on to the winterization waiting list for the homes for the following year. Working in different offices helping them get to their goal of the month. Helping the clients to know what's out there for them in the time of need. Park Aide
Muskegon Leisure Services-Muskegon, MI
June 2009 to September 2009
Helping the park Leader with the children. Handing out lunches, doing arts and crafts, paper work and also giving the kids thing to do while on summer break. Cashier/Team Leader
Kmart-Muskegon, MI
July 2007 to September 2008
Giving great customer service answering any questions that the customer my have. Going to other departments in the store to help them where is needed. Making sure every customer that comes through my lane found everything they need and that they are getting for the right price. Office Clerk/Manger
Soze's-Muskegon, MI
February 2005 to April 2007
Performed duties such as answering phones, typing and taking care of all important work. Taking care of all the financial paper work and dealing with all the main documents. Greeting everybody with a smile and letting them know that we appreciate their business. Education
High School Diploma in All
Muskegon High School
Skills
• Property management
• Manufacturing
• Communication skills
• Assistant manager experience
• Cash register
• Problem-solving
• Recruiting
• Hospitality
• Supervising experience
• Team Work
• Sales
• Computer skills
• Microsoft Office
• Technical support
• Front desk
• Banking
• Guest services
• Welding
• Interviewing
• Clerical Experience
• Reliability
• Flexibility
• Retail sales
• Retail management
• Leadership
• Microsoft Word
• Payroll
• Hotel experience
• Restaurant experience
• Merchandising
• Phone etiquette
• Store management
• Microsoft Excel
• Cash handling
• Relationship management
• Food management
• HRIS
• Assembly
• Management
• Customer relationship management
• Organizational skills
• Human Resources
• Call center
• Customer service
• Typing
• Direct sales
Certifications and Licenses
CPR Certification
Driver's License
April 2019 to April 2026
Professional In Human Resources
Additional Information
Good communication skills, love working with people. I possess a great deal of integrity, dependability for the company. I am loyal to my employer and also much motived. Always willing to learn about anything that will benefit my growth as an employee.