Melissa T. Adams
*******.*.*********@*****.*** 336-***-**** linkedin.com/in/melissatadams
Administrative Support Professional
Experienced Administrative Assistant with training in a wide range of office administration tasks. Able to work under pressure and collaborate with a team. Successful record of fielding phone calls, providing information to clients and acting as liaison between departments.
Professional Skills
Epic Software Peoplesoft software MS Office Suite Accounts Receivable Mutli-line Phones Time Management
Data Entry – 13,000+ S.P.H. Typing – 65 w.p.m. Active Listener Service Oriented Organizational Skills Self-Motivated Active Learning Skills Excellent Oral & Written Communication Skills
Professional Experience
Professional Medical Coding Course Andrew’s School of Coding 2021-2023
Studied to become a professional medical coder, either outpatient or inpatient, training with Medicare Coding Regulations, using ICD-10-CM, ICD-10-PCS and CPT coding manuals. I also a spent significant amount of time helping with family issues.
Packaging Center Inc. High Point, Nc. March 2025 to current
Customer service Position, responsible for entering orders, answering 2 line phone, answer emails, file invoices, process credit cards, filling out the storage book, all other filing. When needed, send estimates and fill out logs. Pull files and all other paperwork that is needed to be filed away for the current quarter of the previous year. Run a layout, make and put together a box.
References
Available upon Request