Executive Administrative Leader for Pharma & Biotech

GRACE IFATUROTI

***********@*****.*** • +1-571-***-**** • Gaithersburg, MD, USA • linkedin.com/in/grace-roti-/ SUMMARY

Strategic and proactive Business Administrator with years of experience supporting senior and executive-level leaders across pharmaceutical, biotech, and FMCG sectors. Adept at managing complex calendars, coordinating global leadership operations, and handling sensitive communications with discretion and sound judgment. Known for anticipating executive needs, resolving issues independently, and driving operational excellence. I am highly proficient in Google Workspace, Zoom, Adobe, and AI tools. Holds a BSc in Pharmacology and multiple certifications in project management and business consulting. EXPERIENCE

Johnson & Johnson Innovation Labs, Business Administrator Feb 2025 - Present

Independently manage the Site Head’s complex calendar as a strategic business asset, balancing internal/external priorities, stakeholder needs, and time-sensitive engagements. Managed executive-level schedules and communications, ensuring seamless operations and confidentiality. Proficient in Windows, EXCEL, PowerPoint, Access, EERS, Zendesk, TIME, Passport, People Soft, enhancing administrative efficiency by 30%.

Serve as the primary liaison for internal and external communications, fielding inquiries, confirming/declining participation, and ensuring executive preparedness.

Lead on boarding / off boarding of partner companies, ensuring compliance with operational policies and confidentiality standards. Coordinate strategic meetings and off-sites across multiple US sites, including agenda development, logistics, and vendor negotiations.

Support global leadership team operations, including agenda creation, deliverable tracking, and sensitive material management. Oversee daily site administration, workspace allocation, and lab compliance, ensuring seamless operations with minimal executive intervention.

Conduct background checks and training for over 43 companies and staff, navigating sensitive issues with discretion. Amazon, Associate / Learning Ambassador

Nov 2022 - 2024

Elevated to Learning Ambassador to train and mentor over 65 new employees on key process paths using explicit instruction and empathic coaching.

Achieved a 10% increase in operational efficiency and a 12% reduction in sortation costs by implementing strategic initiatives to enhance the efficiency of sortation tasks; this effort led to the delivery of cost reductions in sortation processes, which exceeded the customers’ expectations for timely and cost-effective services. Troubleshot hardware/software issues related to ZEBRA devices to minimize disruptions. Solved package issues and performed staged audits to ensure correct labeling and delivery. Assisted Safety Manager in waste management following HAMZAT guidelines. Code Bright, Business Analyst / Product Owner

Nov 2022 - Nov 2023

BA in a logistics project aimed at reducing process time; streamlined route operations by implementing a new approach where associates were assigned specific routes, optimizing efficiency that resulted in a 20% reduction in process time Streamlined route operations and implemented a 5S project to enhance warehouse safety. Achieved operational efficiency and cost reduction in sortation tasks. Code Bright, Agile Project Manager / Product Owner Nov 2020 - Oct 2022

Led integration project for restaurant ordering system and served as Scrum Master Migrated legacy IT system to SAP, improving business processes by 30%. Managed change for a 5S project to enhance organizational efficiency. MPP Resourcery LLC, Consulting Partner

Oct 2019 - Oct 2020

Oversaw partnerships and conducted market research for startups. Delivered solutions using SWOT analysis and facilitated networking for market entry. PharmD Live, Snr Executive Office Manager

Nov 2017 - Sep 2019

Established filing systems and supported operations of a small business. Played a key role in recruiting and maintaining workplace culture. Managed and maintained the Site Head’s complex calendar, scheduled appointments, and served as the primary point of contact for executives, ensuring the handling of sensitive and confidential information with utmost discretion GRACE IFATUROTI - page 1 of 2

PZ Cussons Plc, Head, Corporate Services / Administration Jun 2012 - May 2017

Pioneered the Corporate Affairs & Services Department of 23 staff members reporting strategic oversight directly to the CEO; achieved 12% reduction on overheads and 10% on bottom line year-on-year Reduced annual employee overhead costs by 35% through vendor negotiations and new policy implementation to reflect a keen understanding of financial management and operational efficiency Hosted CSR events and collaborated with government for educational projects. LICENSES & CERTIFICATIONS

Google Data Analytics Certificate

Merit America • Issued Jul 2024

Project Management Professional® (PMP)

Project Management Institute •

SAFe® 5 CSM

Scaled Agile Framework •

Certified Scrum Product Owner (CSPO)

Scaled Agile Framework •

Business Consultant Certification

IAP Career College, Canada •

Certified Nursing Assistant Certification

Montgomery College •

SKILLS

* Administration Proficiency *Microsoft Office Suite *Stakeholder Management * Calendar Management * Meeting Coordination

*Presentation & Reports *SDLC *Agile *Requirement Gathering *Pivot Table * Data Analysis GRACE IFATUROTI - page 2 of 2

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