Administration Assistant
Resume:
Nathan Hutton
Onsite Sales and Customer Service Specialist
Trumann, AR 72472
**************@*****.***
I am centered professional looking for a full time position with your company/organization. I am an expert in customer service with over 10 years experience in sales and customer service. Articulate communicator, sales leader, award winning team member, effective trainer, skilled in achieving store goals, budget, and loss prevention. I am a respected, individual/ sales member who withholds the highest standards in team building, customer retention, and customer relations. Highest and core skills include: sales building, customer support, integrity, profitability, and closing the deal. My customer service skills has afforded me a well rounded skill set, including award winning sales, management experience. I excel and come to your organization with: merchandising / visual presentation, top sales leader and designer for last organization, product and market awareness, budget control, and computer awareness. In addition to these personal qualities, traits and experience. I have a solid proven background foundation and a passion for customer support / retention, sales, and team building. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Machine Operator/Assembler
Tenneco-Paragould, AR
July 2024 to November 2024
Machine operator. There were 4 to 8 of us running a machine at a time. On the first machine we built the head of the shock. The second machine is where the oil is put in the base assembly and the head is placed on the shock. The last machine is called the dirt shield welder I also operated that one as well. Safety is always number one to keep in mind running any machine. The second is team work. Operations Assistant Manager
Gamble Home Furnishings-Brookland, AR
January 2020 to March 2024
I started on the sales floor and worked my way to the corporate office. I placed purchase orders to any one of our 150+ vendors. I also worked in customer service, acknowledging purchase orders, scheduling deliveries, inventory, marketing, and visual.
Healthcare Customer Service Representative
TTEC-Jonesboro, AR
March 2019 to July 2019
Consult with customers on health-related products and services to provide the best solutions for their health and financial well-being. Opening and maintaining customer accounts and information. Responding to customer inquiries with compassion and active listening and select the best solution in an efficient manner. Also to resolve customer technical issues with patience and understanding, and to identify additional needs customers may have and help them to upgrade products or services. Head of Housekeeping
The Great American Homestore-Memphis, TN
April 2018 to January 2019
Responsibilities include: Performs general cleaning and minor maintenance duties in maintaining building, adjacent walks and grounds, and equipment in clean, orderly and functional condition. Provides assistance to staff, visitors and other employees as necessary. Making sure the showroom is clean and ready for customers and associates. Performing a variety of cleaning activities such as sweeping, mopping, dusting, polishing, vacuuming, blowing, fixing, stocking, ordering, assembling, and inspecting. Ensuring entire building and parking lot are cared for and inspected according to standards. Protecting equipment and making sure there are no inadequacies. Onsite Sales and Customer Service Specialist
Sykes-Malvern, AR
August 2017 to November 2017
Responsibilities to include: answer inbound customer/ client requests or inquiries concerning services, products, billing equipment, claims and report problems. Offer an upsell to the customer on products and services. Be able to work on more than one or more systems being able to solve customer problems. Maintain a working knowledge of all client products, services, and promotions. Make recommendations according to customers needs on features, accessories, upgrades and options. Utilize operational systems to process purchases of products and services. Customer retention through exemplary service provided to the customer.
Window Specialist & Line Lead
Window Mart-Royal, AR
July 2015 to August 2017
Responsibilities to include: direct the maintenance program and process of the month plant to ensure timely and effective production of windows. Coordinates with other management and staff to ensure efficiency in preventative maintenance and equipment installation. Mechanical and technical aptitude for an understanding of equipment functionality and capabilities. Leadership experience in a complex heavy machine based facility.
Gaming,Dining, and Night kitchen Kanater
Oaklawn Jockey Club-Hot Springs, AR
January 2017 to April 2017
Responsibilities to include: serve food and beverages to include, order taking, order input and delivery in a friendly, courteous, helpful, timely and professional manner. Check service stations before, during and after shifts for proper set up, cleanliness and supplies to include polishing silverware, setting up tables and replenishment of condiments. Greeting of customers and patrons in a friendly and courteous manner. Explain restaurant and bar specials or promotions. Take orders from the customers, repeating the order for accuracy and shrinkage of food and beverages. Abel to use a MICROS system. Abide all state and federal laws on company liquor regulations pertaining to the service of alcoholic beverages. Education
None in Healthcare Management
Colorado Technical University - Remote
August 2017 to Present
None in Nursing
Arkansas State University - Jonesboro, AR
August 2010 to May 2011
None in General Education Classes
Mid-south Community College - West Memphis, AR
August 2009 to May 2011
High school or equivalent
Marion High School - Marion, AR
2010
Skills
• Customer Service (10+ years)
• Microsoft Word (10+ years)
• Microsoft Office (6 years)
• Powerpoint (10+ years)
• Excel (10+ years)
• Customer Service Skills (10+ years)
• Client Relationship Management (3 years)
• Accounting (Less than 1 year)
• Training (7 years)
• Team Building (2 years)
• Documentation (Less than 1 year)
• Data Entry (Less than 1 year)
• Kronos (Less than 1 year)
• Sharepoint (Less than 1 year)
• Windows (10+ years)
• Networking (8 years)
• Call Center
• Customer Care
• Customer Support
• Upselling
• Customer Relationship Management
• Help Desk
• Project Management
• Communication skills
• Microsoft Excel
• Organizational skills
• Sales
• English
• Inside sales
• Analysis skills
• Management
• Contracts
• Housekeeping Management
• Quality Assurance
• Employee Orientation
Languages
• English - Fluent
Awards
Employee of the year
December 2022
Gamble Home
Most Exemplary Employee
December 2021
Certifications and Licenses
CPR Certification
Driver's License
February 2021 to February 2026
Contact this candidate