MARICELA H GALVAN
**** ****** **** ** ***** Vista 91913
**********.**********.*******@*****.***
Energetic, collaborative and flexible, seeking a position in business where I can apply my skills, I have more than 5 years’ experience working in different office settings.
Work Experience
Licensed Childcare Provider-Teacher and Administrator.
Clover Tree Montessori and Daycare-Chula Vista
November 2020 to Present
Supervised and Teach 8 children, Plan educational Plan-Curriculum. Administration of business-admissions, enrollment, office procedures, kept children records, Microsoft Word. Etc.
Teacher/Floater/Aftercare
Mission Bay Montessori Academy - San Diego
August 2018 to June 2020
Support in overall operation of teaching role with routines and learning experience, prep times, meetings etc.
Customer Service Representative
IVR Home Health/Division of Rotech - San Diego
May 2006 to April 2007
Data Entry, Scheduling, office procedures, filing, answering a high inbound call, creating invoices, batch invoices, sent to billing center. DME equipment inventory, set up equipment for bilingual customers.
Payroll Lead/Customer Service
IHSS Public authority-San Diego
February 2003 to April 2006
Supervision of 9 payroll clerks. Interview, hire and train new team members. Monitor quality and performance standards, batch, post provider’s time sheets in payroll system. Customer Service, problem resolution to provider’s issues. Stop payments, fraud packets, warrant requests.
Education
Bachelor’s degree in business administration
California College San Diego- San Diego, California, US
February 2014
Associate degree in business management and accounting
California College San Diego- San Diego, California- US
July 2012
Skills
Excellent work ethics Organizational Skills
Excellent customer service Strong verbal and written communication.
Detail and Team oriented Interpersonal/people skills
Proficiency in Microsoft Office Bilingual English/Spanish
Certifications and Licenses
Teaching Certification-Montessori
Licensed Childcare Provider