Administrative Assistant
Resume:
Anne Louise Conlin
Corona, CA, ***** USA
Em: *************@*****.***
Professional Summary:
• Anne is a certified Phlebotomist with specialized training in blood collection techniques, including venipuncture and capillary sampling, ensuring patient comfort and accurate specimen handling.
• She holds good experience in patient care, including blood draws and vital signs monitoring, contributing to strong patient interaction skills.
• She is skilled in documentation and record-keeping, ensuring the accuracy of patient data, test results, and compliance with healthcare standards, including HIPAA regulations.
• She is proficient in customer service, effectively communicating with patients to explain procedures, alleviate concerns, and ensure a positive experience during blood collection. Skills:
• Phlebotomy (Blood Sampling & Venipuncture)
• EKG
• Blood Draws
• Vital Signs
• Infection Control Training
• Home Care & Patient Care
• Documentation Review
• Customer Service & Relationship Management
• HIPAA Compliance
• Sub-acute & Inpatient Care
• Venipuncture Procedures
• Medical Histories
• Patient Identification
• Skin Puncture Procedures
• Medical Terminology
• Blood Composition
• Vacutainer System
• HIPPA/OSHA Guidelines
• Urinalysis
• Universal Infection Control
• Centrifuge
• Specimen Labeling/ Transporting
• Butterfly Techniques
Education:
• U.S College Goldenwest College - Huntington Beach, CA Aug 1999-Jun 2003 Business
Certifications and Licenses:
• Certified Phlebotomy Technician
Professional Experience:
Bio-Life Corona- Plasma Donation Center-Corona, CA Nov 2022-Present Phlebotomist
• Utilized computerized database to accurately verify donor identification.
• Put up sets on Aurora XI Plasma Machine.
• Collected blood thru venipuncture and that the donor was able to make the collection on the Plasma Machine.
• Disconnect Donor and make sure that the donor is well taken care of. Lab Corp.-Tustin, CA Feb 2022-March 2022
Phlebotomist Float
• Collected blood specimens by venipuncture, vaccutainer and butterfly techniques.
• Secured blood specimens daily and observed.
• Utilized computerized database to accurately verify patient identification.
• Conducted and recorded patient vitals and ECG’s
• Blood Processing/preparing and shipping the blood and urine tubes.
• Collected urine and allocated the urine into the transfer tubes. Healthcare Solutions Jan 2022-Feb 2022
Phlebotomist
• Collected blood specimens by venipuncture, vaccutainer and butterfly techniques.
• Secured blood specimens daily and observed countless others.
• Properly administer Covid 19-IgG/Igm Antibody Rapid tests or Antigen tests.
• Using proper clinical processes to protect the person being tested as well as the contractor.
• PPE and testing supplies shipped to the testing facility prior to the testing date. WCCT Global-Cypress, CA Nov 2021
Phlebotomy Extern
• Collected blood specimens by venipuncture, vaccutainer and butterfly techniques.
• Secured blood specimens daily and observed countless others.
• Utilized computerized database to accurately verify patient identification.
• Conducted and recorded patient vitals and ECG’s
• IV Catheter specimen draws.
• Maintained a safe and sterile work area at all times. United Overseas Textile Corp. Dba Barrage-Los Angeles, CA May 1989-Apr 2022 Operations Manager
• Worked directly with the owner of the business.
• Managed daily operations at the office as well with the warehouse.
• Worked directly with US Customs regarding the documents and shipments from China.
• Worked with the Port of Long Beach entry logistics to set up the containers entering the US from China.
• Logistics with truck lines to pick up the containers from the Port Of Long Beach and dropped to our warehouse.
• Worked daily with the sales reps and their buyers to ensure the proper work flow is going smoothly.
• Enter Orders-EDI system.
• Inventory control, inventory buying, office supplies, logistics routing, invoicing, factoring, production control, manual control.
• Time sheets for employees and payroll.
• Vacation Coordinator.
• Sales/Convention in Las Vegas
Bristol Park Medical Group-Irvine, CA Jan 1987-Dec 1988 Patient Service Representative
• Greeting and directing patients to examination rooms.
• Scheduling patient appointments and making reminder calls.
• Informing patients about delays and waiting times.
• Obtaining patients’ addresses, contact details, insurance information, and medical histories.
• Updating and verifying patient information at every visit.
• Assisting patients in filling out patient history forms, consent forms, and payment contract forms, when necessary.
• Receiving and processing cash and credit card payments for medical services rendered.
• Reviewing patient accounts, identifying delinquent accounts, and collecting overdue payments.
• Answering, investigating, and/or directing patient inquiries or complaints to the appropriate medical staff member.
• Following up with patients to ensure their inquiry or complaint has been satisfactorily resolved.
• Performing administrative and clerical duties, such as filing paperwork, when necessary.
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