Versatile, Home-Ready Customer-Focused Professional

Jenifer Ediger

Quincy, WA *****

*******************@*****.***

+1-206-***-****

Professional Summary

• I am looking to secure a rewarding position where my interpersonal communication skills can shine MANAGEMENT

• Experienced in overseeing hiring and training new employees, both in-office and via satellite

• Assisted the President in developing and implementing a streamlined client lead generation and tracking system

• Managed daily client contact and appointments in a busy financial services office SALES

• Precision in upselling and finding a perfect fit for customers

• Sought mortgage products to satisfy specific borrower needs

• Conducted business internationally using credit card transactions COMMUNICATION

• Repeatedly complimented on excellent attention to detail and customer relations

• Tactfully collected on past-due accounts

• Worked as a liaison between customers and business owners to market and advertise events LEADERSHIP

• Assisted the President of the Union Gospel Mission in Seattle and also afforded the President and Vice President of Cascade Pacific Mortgage freedom to network outside the office while I ran daily operations within the office

• Spearheaded creative incentive programs to boost productivity and morale

• Lead tours and group events at the Union Gospel Mission Authorized to work in the US for any employer

Work Experience

Delivery Driver

DoorDash-Federal Way, WA

April 2021 to Present

I work part-time picking up and delivering food to various locations. Administrative Assistant

Les Schwab Tire Centers-Auburn, WA

August 2024 to December 2024

I worked the counter to assist any and all customers who walked in the door with any and all needs. Tires, mostly. I built immediate relationships and eased concerns with stressed customers who couldn't help themselves in an emergency.

Production Control Clerk

LSG Sky Chefs-SeaTac, WA

February 2022 to May 2022

I worked as a clerk verifying catering orders for domestic and international flights leaving from and arriving at Sea Tac Airport. This is a high-paced and detail-oriented position where it is imperative all orders, changes and diagrams are correct.

Accounting Assistant

Walter E. Nelson Co-Auburn, WA

October 2021 to January 2022

I worked as an assistant to three ladies in the accounting department and also to one person in purchasing helping with her filing and file organization in the warehouse. Daily tasks included scanning and processing delivery tickets for invoicing, double-checking delivery tickets to assure that correct amounts of products were delivered and signed for, checking for back ordered items, double-checking invoicing reports to assure there was invoicing for all items, printing and mailing invoices, and light filing and organizational tasks. I also worked on cleaning and helping with order picking in the warehouse twice a month on Saturdays.

Administrative Assistant/Receptionist

Tradewinds Freight Forwarding-Burien, WA

February 2021 to May 2021

I orchestrated the daily workings of our office. I answered phones, prepped files, shipped invoices internationally via FedEx, UPS and DHL, assisted eight in-office employees with daily needs, organized and ordered supplies, assisted with invoicing and billing and helped with daily housekeeping and office functions.

Administrative Assistant

Chris’ Plumbing-Sea Tac

September 2020 to November 2020

I was rehired as an assistant and the job required the same tasks as before, but the workload slowed down again and I was laid off, same as in the past. Delivery Driver/Water Strider

AIM Aerospace-Auburn, WA

August 2019 to February 2020

I was formerly a local delivery driver in a couple of different sized box trucks/truck and trailer combination, traveling from

Everett to Sumner daily. I was then part of a team that organized and prepared plaster molds for the assembly of aircraft

ventilation system parts.

Education

Upper secondary education

High school diploma or GED

High school or equivalent

Skills

• Courier

• Cold calling

• Truck driving

• Meeting scheduling

• Box Truck

• Retail math

• Initiative

• Project management

• Legal administrative experience

• Databases

• Serving

• Business development

• Client interaction via phone calls

• Report writing

• Clerical experience

• Load & Unload

• CRM software

• Payroll

• Customer inquiry handling

• Leadership

• Hand tools

• Physical inventory counts for inventory management

• Freight Experience

• Passenger vehicle

• Interpersonal communication

• Active listening

• Packing

• Instagram

• Management

• Work ethic

• Documentation review

• CRM system proficiency

• Sales lead qualification

• Mobile devices

• Outbound calling

• Hunter (as sales technique)

• Aviation

• Phone inquiries

• Financial operations

• Accounts receivable

• QuickBooks Online

• Accounting systems

• Kitchen experience

• Grocery store

• Project management software

• Cross-functional collaboration

• Driving

• Loading

• Training

• Picker Packer

• Excel

• Heavy equipment operation

• Maintaining equipment

• Order picker

• Bookkeeper experience

• Financial compliance experience in banks

• Mechanical knowledge

• Loan processing

• Microsoft Dynamics 365

• Team management

• Google Docs

• Professional networking

• Customer retention

• Project coordination

• File organization

• Closing sales

• Quickbooks

• Prospecting

• Data Entry

• Cooking

• Social media marketing

• Unloading

• Billing

• Microsoft Excel

• Moving

• Task prioritization

• Flexibility

• Correspondence management

• Food industry

• Host/hostess experience

• Cash management

• Safe speed maintenance while driving

• Networking

• Boom lift

• Count after picking for inventory management

• Handling customer inquiries

• Personal assistant experience

• Public relations

• Accounting and finance experience

• Tire service

• Meeting agenda preparation

• Field sales

• Computer skills

• Customer communication

• Mobile applications

• Proofreading

• Computer operation

• B2B sales

• Personal injury law

• Mortgage servicing

• Customer relationship building

• Sales

• Sales management

• Collection management

• Communication skills

• Direct sales

• Guest services

• Executive administrative support

• Maintaining an organized workspace

• Basic math

• Supervising experience

• Experience with individuals with dementia

• The Mortgage Office

• Human resources practices

• Word processing

• Sales management systems proficiency

• ERP systems

• Materials handling

• Computer networking

• Teamwork

• Accounts payable

• General Labor

• Retail sales

• Order Puller

• Client referrals

• Social media management

• Warehouse Associate

• Delivery driving

• Smartphone (troubleshooting support)

• Employee relations

• Cherry picker

• Staff supervision

• Medical terminology

• Consultative selling

• Attention to detail

• Training & development

• Customer complaint resolution

• Zoom

• Writing skills

• Cash handling

• Outside sales

• Multi-line phone systems

• Mortgages

• Relationship management

• Telecommunication

• Facebook

• Windows

• Loan processing experience

• Forklift

• Communication platforms

• Escalation handling

• Food preparation

• Quality control

• Outdoor work

• Complaint handling

• Inventory records

• Math

• Internal audits

• Upselling

• Data analysis skills

• Client services

• Manual transmission

• Customer service

• Financial services

• Phone communication

• Cleaning

• Manual handling

• GPS

• Account reconciliation

• Restaurant experience

• Financial management

• Deal closing

• Dependability

• Cash register

• Grammar Experience

• Analysis skills

• Commercial driving

• Microsoft Outlook

• Detailing

• Debits & credits

• Order picking

• Google Drive

• Human resources

• Account management

• Time management

• Productivity software

• Sales support

• Pallet jack

• Climbing

• Negotiation

• Customer support

• Teaching

• Workers' compensation law

• Live chat

• Underwriting

• Client communication

• Record keeping

• Computer literacy

• Conflict management

• Hotel experience

• Customer relationship management

• Insurance sales

• Managing customer accounts

• Hospitality

• Sports

• Drug and alcohol testing regulations

• Microsoft Outlook Calendar

• Loan origination

• Lending

• Culinary experience

• 10 key typing

• Technical Proficiency

• Expense reports

• Bookkeeping

• Stocking

• Conducting sales calls

• ADP

• Administrative experience

• Sales negotiation

• POS

• Multitasking

• Law office

• English

• First aid

• Objection handling (sales technique)

• Marketing industry experience

• Travel planning

• Microsoft Office

• Accounting software

• Document management

• Manufacturing facility

• Microsoft Access

• Professionalism

• Calendar management

• Lead generation

• Data management

• Greeting customers

• Route driving

• Microsoft Word

• Filing

• Cycle counting inventory management

• Appointment scheduling

• Inventory control

• Receptionist

• Courier driving

• Real estate sales

• Customer identification program (CIP)

• MS Office

Certifications and Licenses

Driver's License

Non-CDL Class C

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