Facility Operations Supervisor Resume
Resume:
Carmen Mispagel
Garden Grove, CA 92845
********@*****.***
OBJECTIVE: Seeking a growth oriented position where my strong administrative, communication, and leadership skills will be utilized toward continued development and upward mobility. PROFILE: * Bilingual – English and Spanish
* Guard Card Licensed
* Microsoft Office 2010: Access, Excel, Outlook, Word
* Windows 7
* PeopleSoft System
* iMaint System
* FreshService
* SmartSheet
* Concur
* ABIMM Scheduling Program
* AS400
* 10 Key by Touch
* Solid communication skills. Experienced in all phases of client relations.
* Strong work ethic, diligent, industrious, and professional.
* Demonstrates ability to excel in both individual and team environments.
* Comfortable in assuming leadership roles.
* US Navy Veteran
EXPERIENCE:
2022 – Present Angels Stadium – Anaheim, CA
SUPERVISOR, FACILITY SERVICE
• Assists in the coordination of Facility Services staffing and operational activities
• Prepares purchase requisitions and ensures accurate inventories of supplies, materials, and parts needed by each trade
• Responsible for the training, work assignments, and productivity of all trades workers
• Explains policies, procedures and objectives of the organization to staff by written directive and by oral communications
• Prepares monthly work and event schedules for the trades workers
• Maintains records of staff attendance, submitting reports for payroll purposes
• Schedules, tracks, and inspects all projects performed by each of the trades groups, as well as work performed by outside vendors and contractors
• Processes work orders, vendor orders, work schedules, and other paperwork for the trades groups
• Approve work orders and requisitions for maintenance and repair
• Participates in the selection of vendors for the completion of work contracted to third parties
• Responsible for preparing preventive maintenance programs and schedules
• Responsible for maintaining records and filing reports for required inspections and preventive maintenance procedures
• Coordinates construction work done by outside contractors with our in-house departments
• Assists the Director and Management team with departmental operations and various other duties as required
2017 – 2022 Angels Stadium – Anaheim, CA
OFFICE ADMINISTRATOR
• Assists facilities staff and managers with various daily tasks
• Participates in any related special projects or tasks that may arise
• Processes work order data and generates various reports
• Uses a computer and printer to enter and edit a variety of data
• Responsible for creating and maintaining electronic filing systems
• Creates and edits forms, schedules, reports, lists and general correspondence
• Maintains a variety of records, calendars, schedules, and files for the purpose of providing documentation in accordance with administrative and legal requirements
• Provides Key Control documentation for all stadium wide requests
• Reviews and generates reports for outside vendor activity such as pest control
• Assists with facility receptionist and front office duties when needed, takes and responds to calls, screens inquiries
• Operates communication systems - dispatches by radio to the tradesmen, housekeeping staff, event day staff and others as needed during regular office hours and during games and events
• Monitors the fire alarm system notifying/dispatching necessary personnel when the alarm is activated
• Prepares information and materials for event day staff
• Assists with administration and development of safety programs
• Responsible for maintaining and updating safety training database
• Reviews health department inspection reports and drafts correction work orders
• Responsible for the training, work assignments, and productivity of all trades workers
• Prepares monthly work and event schedules for the trades workers
• Processes work orders, vendor orders, work schedules, and other paperwork for the trades groups
• Responsible for preparing preventive maintenance programs and schedules
• Responsible for maintaining records and filing reports for required inspections and preventive maintenance procedures
• Coordinates construction work done by outside contractors with our in-house departments
• Assists supervisors, in Excel & SmartSheet programs, with scheduling and record keeping of hourly employees in the Facilities Services and Trades departments
• Maintains accurate and timely records for all hourly employees in Facility Services
• Researches, verifies information, and processes payroll adjustments, in ABIMM program, in conjunction with the Human Resources Department 2015 – 2016 California State University Long Beach – Long Beach, CA ADMINISTRATIVE SUPPORT COORDINATOR
• Provided clerical/administrative support to the Associate Vice President (AVP), PPFM, the Director, Facilities Management (DFM), and PPFM Managers in a variety of moderate to complex office administrative support functions.
• Screened visitors and telephone calls and referred them to the appropriate PPFM staff or Campus office. Handled routine calls independently.
• Managed the AVP and DFM calendars using Outlook.
• Maintained complex system of critical projects, office files, and records and ensured the file logs actively reflect the file system configuration.
• Typed and compiled correspondence, reports, documents, project specifications, various forms, tables, and charts for the AVP.
• Made all necessary arrangements for a variety of executive-level meetings for issues related to projects and the Office of PPFM, which include consultants, engineers, architects, contractors, and campus administrators, and the Chancellor’s Office staff.
• Prepared documents for meetings.
• Made all necessary travel arrangements for PPFM and prepared travel authorizations, travel claims, and registration forms and submitted them in a timely manner to meet deadlines, maintained electronic copies and hard copies of the files.
• Provided appropriate customer service to all internal and external customers using discretion and good judgement. Provided practical, thorough and creative solutions to customers’ problems and inquires following appropriate PPFM policies and procedures.
• Made procurement card purchases and submitted expense log to Accounts Payable.
• Made all necessary arrangement for PPFM employee morale based special events, which included venue selection, décor, and catering arrangements. 2005 – 2015 Henry-Schein Dental – Orange, CA
EXECUTIVE ADMINISTRATOR
2000 – 2005 DS-MAX USA, Inc. – Foothill Ranch, CA
LEGAL ASSISTANT
1997 – 2000 DS-MAX USA, Inc. – Foothill Ranch, CA
ADMINISTRATIVE ASSISTANT
1986 – 1990 Training Squadron Three, United States Navy, Pensacola, FL ADMINISTRATIVE DEPARTMENT YEOMAN
EDUCATION: Santa Ana College, Santa Ana, CA
Business Administration/General Education
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