Customer Service & Inventory Specialist Resume

Heather Mathews

Customer Rep and Inventory control specialist

Melbourne, FL 32901

*******************@*****.***

+1-609-***-****

Professional Summary

Energetic customer service professional with 1+ year of experience in fast-paced retail settings. Skilled in phone etiquette, front desk operations, and interpersonal communication, ensuring a welcoming and efficient environment. Demonstrated ability to multitask and provide timely support aligns with Sagora’s commitment to residents and excellence in service. Authorized to work in the US for any employer

Work Experience

Customer Service Representative

Walmart-West Melbourne, FL

August 2019 to October 2020

• Oversaw front desk operations, greeting customers and ensuring a welcoming environment for all visitors

• Managed inventory control and maintained organized warehouse and freight areas to support daily operations

• Provided professional and courteous assistance to customers in person and over the phone, addressing inquiries and resolving issues

• Assisted with technical support duties, demonstrating strong communication and problem-solving skills

• Supported team members and collaborated to ensure efficient workflow and customer satisfaction Education

Upper secondary education

Skills

• Front Desk

• Customer Service

• Phone Etiquette

• Outlook

• Scheduling

• Attention to detail

• Communication Skills

• Interpersonal communication

• Ability to follow instructions

• Data Entry

• Customer Support

• Organizational skills

• Computer operation

• Experience with individuals with cognitive disabilities

• Inventory Control

Additional Information

Results-oriented professional with over 10 years of expertise in general office and customer service. Professional experience includes excellent management abilities, strong communication skills, and excellent customer service skills.

Abilities

• Great Customer Service Skills

• Classified Data Entry of up-to-date records

• Microsoft Office proficiency

• Telephone & Front Desk Reception

• Scheduling & Appointment Setting

• Inventory Control

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