CONSWELLA FLEMING
Statesboro, GA ***** @ 912-***-**** @ **********@******.***
PROFESSIONAL SUMMARY
Dynamic Customer Service Representative with a proven track record at Family Dollar, excelling in enhancing
customer satisfaction through active listening and critical thinking. Skilled in data entry and inventory
management, I effectively streamlined operations, contributing to a more efficient workflow and ensuring
accurate transaction processing.
SKILLS
* Customer service ¢ Active listening
* Critical thinking * Data entry
Work History
Customer Service Representative, 11/2018 - 04/2020
Family Dollar — Sardis, GA
¢ Assisted customers with inquiries, ensuring timely resolutions and enhancing satisfaction.
* Processed transactions accurately, maintaining cash register integrity and minimizing errors.
* Collaborated with team members to streamline store operations and improve workflow efficiency.
* Managed inventory levels by restocking shelves and organizing products effectively.
EDUCATION
High School Diploma
Burke County High School - Waynesboro, GA