Operations & Remote Collaboration Specialist

IVON HARTNESS

RemoteReady

Cell: 850-***-****

Email: ************@*****.***

PROFESSIONAL SUMMARY

Detailoriented operations and technical professional with extensive experience supporting distributed teams, managing financial workflows, and maintaining highly accurate digital records. Known for clear communication, strong followthrough, and the ability to translate field operations into organized, remotefriendly systems. Skilled in documentation, troubleshooting, and coordinating projects across time zones. Seeking a fully remote role where precision, accountability, and digital fluency drive results.

CORE REMOTE SKILLS

Asynchronous communication (Teams, Meet, Zoom)

Digital workflow optimization

Remote onboarding & training

SOP creation & documentation

Project coordination

Vendor management

Selfmanagement & prioritization

Timezone aware collaboration

TECHNICAL SKILLS

Microsoft Office

Wave Financial

CRM tools

Data entry & analysis (80 WPM)

Tab & browser management

Technical mapping tools (GIMP, Photoshop)

PROFESSIONAL EXPERIENCE

Accounts Receivable & Payables Manager

2021–2026

Maintained accurate digital records of employee hours, wages, payouts, and tax deductions.

Generated payroll and financial reports for management, including AR summaries and AP vendor payouts.

Managed thousands of financial records with exceptional accuracy, supporting audits and compliance.

Coordinated with vendors and internal teams to ensure timely payments and documentation.

Administrative Operations Lead

2016–2021

Managed realtime tracking of all incoming and outgoing correspondence using structured digital filing systems.

Scheduled executive meetings, appointments, and travel with attention to detail and timezone coordination.

Led onboarding and training for new employees, including documentation and status changes.

Improved daily workflow efficiency through organized systems and proactive communication.

United States Air Force — Retired MSgt

1986–2007

Ensured all assets were tracked, safeguarded, and documented in compliance with Air Force regulations.

Maintained 100% accuracy in inventory control for thousands of munitions items.

Oversaw accountable property systems of record, ensuring precise reporting and audit readiness.

Trained and supervised personnel in documentation, safety, and compliance procedures.

EDUCATION

Master of Arts, Training & Development — Touro University (2007)

Bachelor of Arts, Training & Development — Wayland Baptist University (2005)

REFERENCES

Available upon request.

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