Administrative Pro with 15+ Years of Ops Experience
Resume:
Mary Libcke
Administrative Professional
Upper Marlboro, MD 20772
********@*****.***
Professional Summary
Accomplished Administrative Assistant with 15+ years of experience in program management, business services management, and administrative support. Proficient in Microsoft Office Suite, with expertise in document preparation, travel coordination, and stakeholder communication. Proven ability to manage complex projects, maintain efficient filing systems, and provide exceptional customer service. Authorized to work in the US for any employer
Work Experience
Program Support Assistant, GS
United States Dept of Agriculture-Beltsville, MD
June 2024 to Present
• Prepared and edited correspondence, reports, presentations, and other documents as needed
• Created efficient filing systems both electronically and physically to ensure easy retrieval of important documents
• Assisted with the onboarding process of new employees by preparing necessary paperwork and coordinating orientation sessions
• Organized complex travel itineraries for executives including flights, accommodations, transportation arrangements ensuring smooth logistics throughout the trip
• Served as the primary point of contact for visitors/guests, greeting them professionally and ensuring their needs were met during their time at the office
• Demonstrated proficiency in using various software applications (e.g., Microsoft Office Suite) to create documents/spreadsheets/presentations/reports efficiently and accurately
• Cultivated positive relationships with key stakeholders (e.g., clients, suppliers, business partners) through effective communication and timely resolution of issues Business Services Manager
University of Maryland, College Park-College Park, MD June 2018 to June 2024
• Handled day-to-day activities of the unit in regard to business and administrative management and provided administrative support to the EFNEP Director. Interacted with internal (university) and external
(counties and other outside sources) in regards to policies, procedures, and budget matters.
• Authorized and monitored the payment of invoices. Resolved discrepancies with vendors or service providers. Updated EFNEP budget and maintained records of salary, FTE encumbrances, and operating expenses; identified problem areas.
• Assisted in preparing applications and renewals for grants and contracts. Gathered data for use in formulation of the unit's budgets, grant proposals, project proposals, and year-end reporting. Assisted in the hiring procedure of EFNEP contract personnel by having them complete the necessary paperwork, preparing and renewing contracts, and entering them into the PHR system.
• Advised employees about health insurance, applying for the Visa Purchasing Card, timesheet information, and any necessary items/information needed to help them in their position. Assists in the preparation of final reports to
USDA/NIFA/UME and community stakeholders.
• Provided business and administrative support to EFNEP State Office, and to approximately 30 county employees (educators and coordinators).
• Provided coordination and leadership for all aspects of training (except content). Registrar/Administrative Assistant
St. Bernadette School-Silver Spring, MD
August 2004 to May 2018
• Managed incoming calls and emails, responding promptly and professionally to inquiries from clients, vendors, and internal staff
• Prepared professional correspondence, reports, and presentations with accuracy and attention to detail
• Maintained and organized confidential files and documents, ensuring easy accessibility for the executive team
• Managed office supplies inventory by tracking usage patterns and placing orders when necessary to ensure uninterrupted workflow
Skills
• Adobe Acrobat (3 years)
• Administrative Experience
• Communication skills
• Microsoft Word
• Accounts Receivable
• Microsoft Powerpoint
• Google Docs
• Social Media Management
• Data Entry
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