Operations & Warehouse Leader with 20+ Years Experience

Timothy Pangus

*** ******* *** ** *****, TX *****

■ **********@*****.*** ■ 214-***-****

Professional Summary

Dependable retail and operations professional with over 20 years of experience in customer service, merchandising, and team leadership. Skilled in supervising staff, managing inventory, and maintaining store standards to drive sales and customer satisfaction. Proven ability to thrive in fast-paced environments while fostering teamwork and continuous improvement. Core Skills

- Retail Operations & Team Leadership

- Customer Service & Sales Support

- Merchandising & Planogram Integrity

- Inventory Control & Forklift Operation

- Shipping, Receiving & Stocking

- Safety-Oriented & 5S Practices

- Training & Staff Development- Problem Solving & Time Management Professional Experience

Texas Instruments – Dallas, TX

Production Technician 10/2024 – Present

- Trained in iFab and wet process modules, including FSI, Asher’s, hood, and scrub processes.

- Operated wafer transfer robots, handling SMIF pods and open cassettes with precision.

- Qualified tools and followed strict specifications to ensure compliance.

- Partnered with team members to achieve daily production targets. Qorvo Inc. – Richardson, TX

Cleanroom Technician 03/2024 – 10/2024

- Processed 4-, 6-, and 8-inch wafers in GaS and GaN modules.

- Loaded production lots on qualified tools and escalated issues as needed.

- Monitored production for quality control during 11.5-hour shifts in a cleanroom environment.

- Collaborated with team members to meet company production goals. Encore Wire – McKinney, TX

Forklift Operator 05/2022 – 06/2023

- Operated forklifts and heavy equipment to transport materials across the facility.

- Ensured timely delivery of supplies to support factory workers and customer orders.- Maintained safety standards while working in fast-paced warehouse environment. Independent Contractor (NCS) – Dallas, TX

Operations Support 12/2021 – 03/2022

- Transported equipment to commercial businesses for improvement projects.

- Power-glided storefronts and pressure washed buildings to enhance aesthetics.

- Delivered services efficiently and on schedule to meet client expectations. PGA Tour Superstore – Plano, TX

Operations Supervisor 11/2020 – 12/2021

- Key-carrying manager supervising 35+ employees across front-end and receiving departments.

- Trained, coached, and scheduled staff to ensure smooth store operations.

- Oversaw inventory control and compliance with company policies.

- Maintained customer satisfaction through effective problem-solving and service. Lowe’s Home Improvement – Plano, TX

Merchandising Service Manager 11/1998 – 09/2019

- Managed merchandising operations, maintaining planogram integrity and project deadlines.

- Supervised teams to ensure merchandise displays aligned with customer and company needs.

- Held multiple leadership roles, including shipping and receiving, before advancing to manager.

- Coordinated seasonal resets, inventory audits, and visual merchandising initiatives. Education

Northwestern Oklahoma University – Studied Criminal Justice, 1991–1993 Temple High School – High School Diploma, 1991

Additional Skills

- 21+ years of forklift, standup reach lift, and order picker experience

- Extensive knowledge of power equipment, shipping, and receiving

- Experienced in cycle counts, storage organization, picking/packing, and workflow efficiency

- Excellent team player who maintains a positive, productive atmosphere

- Strong focus on workplace safety and continuous improvement through 5S practices

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