Remote Customer Support - Operations - Logistics Professional
Resume:
Senoia, GA *****
orlandoangulodiaz@gmail.c
om
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EDUCATION
Bachelor of Science
Computer Science
University of The People, California,
PA
April 2025
In Progress
High School Diploma
Starr's Mill High School, Peachtree
City, GA
May 2021
CAREER OBJECTIVE
Motivated and detail-oriented professional seeking a remote position in customer support, operations, or retirement plan services. Bringing strong communication skills, problem-solving ability, and diverse experience in logistics, coaching, and client support. Dedicated to delivering excellent service and learning quickly in fast-paced environments. TECHNICAL SKILLS
WORK EXPERIENCE
HEAD BASEBALL COACH
HP January 2024 - Current
TRUCK DISPATCHER
M&O Transport January 2023 - January 2024
DELIVERY DRIVER
Grubhub, DoorDash, Instacart January 2020 - January 2023 ORLANDO ANGULO DIAZ
• Bilingue (English & Spanish)
• Python
• Google Workspace
• Fast typing
• Computer troubleshooting
• Remote work apps
• Quick learner
• Strong adaptability
• Customer service
• communication
• Leadership
• Team support
• Problem solving
• Lead youth baseball training sessions focusing on skill development, teamwork, and discipline.
• Communicate professionally with parents, staff, and players.
• Demonstrate leadership, problem-solving, and strong interpersonal skills.
• Managed driver schedules, routes, and delivery coordination.
• Communicated with drivers and customers to resolve delays and logistics challenges.
• Maintained detailed records using dispatch software.
• Delivered goods efficiently while maintaining excellent customer communication.
• Managed time, routes, and high-volume tasks independently. PERSONAL SHOPPER (INDEPENDENT CONTRACTOR)
January 2017 - January 2019
LANGUAGES
English:
Full Professional
Spanish:
Native/ Bilingual
• Consistently achieved high customer satisfaction ratings.
• Procured and shipped products from the U.S. to Venezuela for clients.
• Managed orders, customer requests, and payments directly.
• Built strong customer relationships and service quality.
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