Operations and Administrative Specialist Resume
Resume:
Colette L. Gensits
********@*****.***
Professional Experience
Mid Atlantic Family
Practice
Current - September 2024
Patient Representative
The Lewis Group
April 2022-Feb 2024
Remote Project Manager
Assistant
July 2017-April 2022
Administrative Assistant
Handle and coordinate all patient appointments schedules.
Check in and Check out patients for appointments.
Help answer phones, nurses and doctors with special requests.
Responsible for invoicing all planned projects, utilizing Rhumbix, QuickBooks, and PayloCity
Collect vendor quotes for proposal requests for project management team.
Answer multi-line phone system and direct to proper individuals, department & location.
Receive and distribute all USPS mail, FedEx, and UPS deliveries and prepare all outgoing.
Provide daily administration support to Executives, Directors, Finance, Project Management, Emergency Department and Human Resources.
Responsible for assigning all job numbers, proposal numbers and purchase order numbers for all company locations and departments.
Maintain master job list spreadsheet, electronic job files, and customer data in QuickBooks and PayloCity.
Maintain employee contact information using CiraSync MS Outlook program along with PayloCity.
Maintain electronic T&M utilization tracking sheet for all jobs, save all scanned T&M’s into electronic job file folders.
Assign company vehicles and equipment identity numbers, maintain master inventory list, maintain employee reimbursement spreadsheets, timesheet logs, credit card logging list and CLC card information.
Update and maintain spreadsheet for all Vendor and Sub Contractors W-9 forms and insurance certifications.
Order all office and kitchen supplies for all 6 office locations. Total Restoration
Contracting
Front Office Lead
2007-March 2017
Provide daily support to President, Vice President, Operations Manager, Estimators, Project Leaders, and Bookkeeper.
Maintain internal electronic job assignment dashboard, Insurance job assignments using XactAnalysis, First Choice Repair, and Nexxus Solutions programs.
Daily office duties such as answering multi-line phones, emailing, faxing, filing, mail distribution, maintain job log database, receive and respond to general and emergency customer service requests, purchase office supplies.
Construct, input and organize estimates and contracts, change orders, credits, prepare work authorization, and production work scope folders for all jobs, assist in coordinating job scheduling with project managers, sub contractors, and clients.
Interact and work closely with insurance claim adjusters, suppliers, sub-contractors, inspectors, and outside consultants, maintain strong relationships with local fire departments, insurance agents and realtors who have our industry needs.
Handle payment processing, insurance claim and personal checks, credit card transactions, bank deposits, collection calls, assist with AP/AR, and petty cash.
Hire, train, and manage assisting office staff, recruit field technicians and laborers, and administer all functions related to human resources hiring process.
Provided marketing assistance including designing company website, brochures, business cards, and portfolio, assist with website and face book upkeep, advertising assistance, organize and plan special events, and company donation involvement.
Maintain and upkeep contractor registration, technician professional certifications, training, plumbing and electrician registrations, handle fleet maintenance scheduling, inspections and registration.
Schwenksville Veterinary
Office & Veterinary
Assistant
2003-2007
Provide all aspects of office administrative support to veterinarians, vet technicians, and orthopedic and general surgeon teams.
Responsible for all reception check-ins, multi-line phones, scheduling medical and surgical appointments, handle all check outs and payment collection, prescription food inventory and purchasing, and office management.
Regularly stand-in as veterinary technician, kennel assistant, client care taker, and assisted surgery team when necessary.
American Infrastructure
Recruiting Assistant
2000- 2003
Coordinated recruitment planning and interview schedules, assisted with all aspects of hiring hourly field workforce for Allan A. Myers, Inc.; general labors, concrete, paving labors, pipe and excavation, carpenters, mechanics, heavy equipment operators, and truck drivers.
Created new hire power point presentation, educated employees at all levels on HR policies and procedures, prepared new hire paperwork, and conducted new hire orientations on a weekly basis at corporate headquarters.
Traveled and trained multiple sister companies in PA, MD, and VA to implement new hire orientation process for their locations.
Involved with Allan A. Myers Career Track Program, Heavy Equipment Development Program, and Career and Job fairs.
Education: Nazareth Area Senior High School Graduate - 1986 Special Skills: Dependable, self-motivated, diligent, reliable, ability to prioritize, organized, able to work well independently, or as part of a team
References: Available upon request
Contact this candidate