Remote Data Assistant Candidate with Ops & Admin Expertise
Resume:
Phoenix Paula Dyanne CStarseed
Objective
To excel in a career that will allow me to utilize my extensive experience in management and industry knowledge, with emphasis in accounting and/or human resources. Allowing me the opportunity to provide exceptional quality support in a reputable establishment with longevity. I desire the opportunity to be the primary income for my family, with the prospect of advancement professionally and financially.
Experience
Atlantic Trust Insurance Agency
Office Manager, August 2012 – October 2020
Responsible for 4 employees, including creating the work schedule, hiring and training employees. Worked with auto, household, pet and hunter’s liability insurance. Responsibilities included writing insurance policies, amendments to policies, contract renewals and canceling policies as requested by clients. Worked one on one with clients providing excellent client service to handle and file insurance claims, policy payments, past due policy payments and, in some instances, making arrangements for payment with the client. Provided lien holders with correspondence in regard to all auto policies and worked alongside the US Air Force and Army in providing proof of insurance for all military clients within the Kaiserslautern Military Community. Also responsible for writing auto breakdown coverage contracts and the processing of payment for said coverage. In addition, coordinated the shipment of personal vehicles and household goods from the US to Germany and vice versa for military members.
BCI Communications, Inc. (now called UniTek Global Services, Inc.)
Business Manager, July 2010 – October 2011
Superior organizational and interpersonal skills required for this position. Reported directly to the Market Director of the Woodland, CA location, as well as the home office location in Blue Bell, PA. Managed approximately 30 employees, to include accounting staff, project managers, technicians and closeout staff. Responsibilities included management of human resources/training (including performance and certification reporting), accounts payable/receivable, job cost budgeting/allocation of funds, petty cash, business bank account writer - as well as business credit card accounts and reporting payroll. On call at all times. Also responsible for maintaining permits throughout Northern and Southern California. The only approved manager to operate any Accounting Modules within the Oracle Software System. Created and prepared weekly, monthly, quarterly and yearly reports. Successfully reduced a $1.5M accounts receivable to under $200K, in the short time of my employment.
Atlantic Trust Insurance Agency
Insurance Representative, April 2007 – April 2009
Worked with auto, household, pet and hunter’s liability insurance. Responsibilities included writing insurance policies, amendments to policies, contract renewals and canceling policies as requested by clients. Worked one on one with clients providing excellent client service to handle and file insurance claims, policy payments, past due policy payments and, in some instances, making arrangements for payment with the client. Provided lien holders with correspondence in regard to all auto policies and worked alongside the US Air Force and Army in providing proof of insurance for all military clients within the Kaiserslautern Military Community. Also responsible for writing auto breakdown coverage contracts and the processing of payment for said coverage. In addition, coordinated the shipment of personal vehicles and household goods from the US to Germany and vice versa for military members.
LandTech Resources, Inc.
Accounting/Office Manager, October 2004 – March 2006
Responsible for overseeing daily office activity and organization. Handled all human resource duties, to include employee insurance and worker’s compensation. Responsible for all payroll duties, including preparation of certified payroll for government contracts. Systematize, review and distribution of payrolls from LandTech Resources to contractors. Prepared and processed AP invoices for payment. Prepared monthly billing and reconciliation of accounts receivable, to include collections. Responsible for various monthly accounting and job cost reports using QuickBooks accounting software. Prepare all federal/state/city taxes, as well as application of various licenses. Preparation and distribution of proposals, contracts, change orders, and government contract modification forms. Responsible for status of subcontractor insurance certificates. Generated and distributed correspondence to/from LandTech Resources and contractor/subcontractor/owner.
Harbor Construction Company, Inc.
Accountant/Office Manager, October 2003 – October 2004
Responsible for overseeing daily office activity and organization. Handled all human resource duties as well as payroll duties, including preparation of certified payroll for government contracts. Systematize, review and distribution of payrolls from Harbor Construction to contractors. Prepared/processed AP invoices for payment. Prepared monthly billing and reconciliation of accounts receivable. Responsible for various monthly accounting and job cost reports using Timberline accounting software. Preparation of all federal/state/city taxes, as well as application of various licenses. Preparation and distribution of contracts, change orders, and government contract modification forms. Responsible for status of subcontractor insurance certificates. Generate and distribute correspondence to/from Harbor and contractor/subcontractor/owner.
American Bridge Company
Project Administrator, March 2002 – October 2003
Office manager for job-site office. Responsible for new office start-up and organization, to include initial office set up and processing of new hires. Handled all human resources for two on-site projects as well as payroll duties, including preparation of certified payroll for the government. Responsible for certified payrolls from American Bridge subcontractors to Navy ROICC. Handled all accounts payable duties. Preparation and distribution of contracts, change orders, and government contract modification forms. Tracked status of subcontractor insurance certificates. Generated/distributed correspondence to/from owner (US Navy) and subcontractors. Preparation of owner billing. Created/maintained field purchase order, field check registers and invoice logs.
Byokane (U.S.A) Corporation
Assistant to the Executive Manager, February 1998 – August 2001
Excellent organizational skills required in this position for a multi-million/year international industrial fastener company. Responsibilities include: all accounts receivable/payable, inventory records, and company accounting reports, end of month closing, import/export coordination, maintaining customer relations, and recruitment of new business. Communicator between the Executive Manager and staff, as well as business associates. Assist Executive Manager with life existence within a different culture. Ambassador for visiting foreign employees and business associates. Handled all human resource functions such as recruitment of staff, testing skills, interview/selection process, training and termination of employees. On hand, at all times, to handle any personnel questions and/or issues.
WomanCare of Williamsburg
Patient Registration/Receptionist, October 1996 - January 1998
Duties: registered patients, set-up patient charts, and obtained/entered/verified patient/insurance information. Extensive interpersonal communication. Placement of patient laboratory results for physician review, distributed correspondence throughout office for patients’ charts. Made appointments, patient check out at end of day as well as accounting functions. Determined patient emergencies for appointment work-ins for a 4 physician, 2-nurse practician OB/GYN practice.
ServiceMaster - Gloucester County Public Schools
Office Manager, August 1991 - October 1996
All executive assistant duties, including extensive communications with public. Responsible for accounts payable/receivable, school account revenue, maintenance of department budget, recording hours for payroll and monthly payroll reports, making management decisions. Preparation/processing of worker’s compensation claims, requisitions and purchase orders. Responsible for human resources: interviewing/hiring/discharge of employees, training and certifications and to handle any employee related questions.
Jeff’s Cycle Center
Bookkeeper, May 1990 - August 1991
Responsible for revenue, accounts receivable/payable. Maintained accounts payable/receivable, signed checks and made important financial decisions concerning the business account with accuracy. Handled collections on past due revolving accounts and made arrangements for payment as well as taking action on delinquent accounts.
Education
Gloucester High School, Gloucester, Virginia
Graduate, 1990
Alpha-Omega College of Real Estate, Newport News, Virginia
Completion of Real Estate Course, June 1994
Liberty University, Lynchburg, Virginia
Business Administration coursework
Software Knowledge/Technical Skills
Various Microsoft Software Programs (including MS Office and all modules within), Various Windows Software Programs, Wordperfect, QuickBooks Accounting Software, Timberline Accounting Software (Modules – AP/AR/JC/BL/JC/GL), Peachtree Accounting Software, Oracle, Build Soft Accounting Software, PC Anywhere, Lotus 123, PFS First Choice and Screen Plus Software, Medic Software, Data Base Software system and Accounts Payable Software
Excellent Telephone and Interpersonal communications
References
References provided upon request. Letters of recommendation provided.
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