Experienced Retail & Bar Operations Manager
Resume:
Susan Bishop
LaGrange, GA *****
***************@*****.***
Authorized to work in the US for any employer
Work Experience
3rd Shift Manager
RaceTrac Petroleum, Inc.-LaGrange, GA
March 2022 to Present
Co-Manager/Store Manager
RaceTrac Petroleum, Inc.-LaGrange, GA
March 2022 to Present
I assist the general manager in day to day operations Relief Manager
RaceTrac Petroleum, Inc.-LaGrange, GA
March 2022 to Present
Server
Country Kitchen at Callaway Gardens-Pine Mountain, GA June 2021 to February 2022
Server/Bartender
Poppy's Crazy Lobster-Sandestin, FL
November 2019 to May 2021
• Worked at a restaurant
General Manager/Bartender
Shooters Bar-Macon, GA
April 2015 to April 2019
'Role: I was responsible to hire/terminate as needed, make schedules, order all inventory, keep inventory records, and did payroll as well as bartending l
• Experience with fast paced environments
• Provided friendly customer service
• Checked customer IDs
• Prepared and served alcoholic beverages
• Maintained safety standards
Gen Manager
Neon Cowboy-Byron, GA
March 2010 to April 2015
Role: I began as a bartender and quickly made it to head bartender. A few months later, I was promoted to manager and then, in just a couple of weeks I was promoted to General Manager. I was responsible for making schedules, hiring/terminating as needed, ordered all inventory, and did payroll. I also did the bank deposits.
• Supervised 30 - 40 employees
• Managed inventory management
• Handled day-to-day operations
• Managed shifts
• Made daily deposits
CoManager
Education
High school or equivalent
Crisp County High School-Cordele, GA
September 1987 to June 1990
High school diploma or GED
Skills
• Weight handling in the workplace
• Beverage preparation
• Store Management Experience
• Glassware polishing
• Inventory auditing
• Customer inquiry handling
• Merchandising
• Typing
• Spirits experience
• Casual dining experience
• Convenience store experience
• Microsoft Word
• Quality control
• Climbing
• Payroll
• Processing cash transactions
• Recruiting
• Retail price checking
• Retail customer service procedures
• Early childhood education
• Order taking
• Stock receiving
• Retail sales
• Staff development
• Leadership
• Retail merchandising procedures
• Retail math
• Active listening
• Technical troubleshooting support
• Live chat
• Dishwashing
• Basic math
• Server
• Microsoft Office
• Driving
• Computer operation
• Customer service
• Interviewing
• Outdoor work
• Sanitation procedures
• Clear verbal communication
• Conflict management
• Greeting customers
• Depositing cash
• Bartending
• Phone etiquette
• Put-away
• Detecting counterfeit currency
• Stock rotation
• Product placement
• Retail security monitoring
• Food Service
• Stocking
• Shelf stocking
• Client rapport building
• Micros POS
• Conflict resolution
• Balancing cash drawers
• Customer complaint resolution
• Delivery driver experience
• Payment card processing
• Shift management
• Computer literacy
• Sales
• Communication skills
• Customer follow-ups
• Data entry
• Retail inventory assessment procedures
• Customer relationship management
• Backroom stock organization
• Staff training
• Loyalty programs
• Merchandising display arrangement
• Computer skills
• Microsoft Outlook
• Outbound calling
• Restaurant experience
• Math
• POS systems
• Microsoft Excel
• Grocery store
• Restaurant Server
• Cash handling
• Cocktail experience
• Supervising experience
• Social media platforms
• Lead generation
• Visual merchandising
• Financial transaction processing
• Food Preparation
• Inventory management
• Email customer support
• Team development
• Food safety management
• Retail Management
• Cash register operations
• Upselling
• Staff scheduling
• Order entry
• Mobile devices
• Cleaning
• Bar cleaning
• POS
• Time management
• Inventory control
• Phone communication
• Fine dining experience
• Organizational skills
• Making change
• Childcare
• Cash register
• Bar
Languages
• English
Certifications and Licenses
Early Childhood Development certification in
Present
Driver's License
June 2021 to October 2029
Contact this candidate