Customer Service & Operations Professional

David Youngman

Norwalk, OH *****

**************@*******.***

+1-419-***-****

Work Experience

Customer Service Rep and Service Tech

Marina Medical-Sandusky, OH

September 2024 to October 2025

Worked with customers to figure out Medical needs and equipment.Solved problems and phone calls.Also diagnosed broken equipment and customer issues.

Warehouse Worker

R+L Carriers-Norwalk, OH

February 2022 to March 2024

Unloaded trucks with forklift. Pocessed paperwork

USPS Mail Carrier

Post Office USPS-Norwalk, OH

July 2017 to January 2023

Mail carrier delivered and sorted mail and packages Home Depot freight associate/Customer service rep

Home depot-Sandusky, OH

November 2017 to November 2021

Loaded and unloaded trucks with forklift.Also did clerical and interacted with customers in customer service

Rural Carrier Associate

Education

High school diploma

Western Reserve High School-Wakeman, OH

Skills

• Leadership

• Stocking

• CRM system proficiency

• Driving

• Numeracy

• Attention to detail

• Pallet Jack

•

• Customer service

• Microsoft Excel

• Call center

• Heavy lifting

• Manufacturing

• Ethernet

•

• Inventory records

• Relationship management

• Microsoft Powerpoint

• Restaurant experience

•

• Manufacturing company experience

• Electric pallet jack

• Schematics

•

• Shipping & Receiving

• Accounting systems

• Productivity software

• Forklift

•

• Computer skills

• Adobe Acrobat

• Order fulfillment

• Pallet jack

• Databases

•

• Processing cash transactions

• Interpersonal skills

• Order entry

• Office experience

•

• Customer support

• Heavy equipment operation

• Communication skills

• RF Scanner

• POS

• Box truck

•

• Time management

• GPS

• Data interpretation

• Shipping & receiving

•

• Customer inquiry handling

• Reach truck

• Customer communication

• Public Relations

• GMP

•

• Supervising experience

• Algebra

• Cash register

• Packaging

• Cherry picker

• Excel data analysis

•

• Materials handling

• Phone etiquette

• Typing

• Writing skills

• Freight Experience

• Record keeping

•

• Warehouse management system

• Electronic health records (EHR) management

• Negotiation

• 4G/LTE

•

• Inside sales

• Multi-line phone systems

• Technical Proficiency

• Basic math

•

• Technical troubleshooting support

• Order picking

• Van driving

• Microsoft Word

•

• Load & unload

• Executive administrative support

• Delivery driver experience

•

• Google Drive

• Public relations

• Administrative experience

• AS400

• Dispatching

• Hand tools

•

• Mechanical knowledge

• Patient monitoring

• Google Docs

• Customer complaint resolution

• Management

•

• Order Picker

• Medical billing

• Merchandising

• Logistics

• Operating systems

•

• Maintaining patient confidentiality

• Retail sales

• Time & attendance systems

•

• POS systems

• Yard jockey

• Computer operation

• Warehouse Experience

• Math

• Freight

•

• Distribution center

• Quality control process implementation

• Grammar Experience

•

• Load & Unload

• Computer literacy

• Microsoft Access

• Microsoft Outlook

• VPN

•

• Medical terminology

• Power tools

• Managing customer accounts

• Climbing

• Intake

• Windows

•

• Organizational skills

• Medicare

• Clerical experience

• Data entry

•

• Working with people with disabilities

• First aid

• Blueprint specification interpretation

•

• English

• Safe work practices

• Microsoft Office

• Warehouse experience

Certifications and Licenses

Forklift Certification

Driver's License

September 2023 to September 2027

CPR Certification

Pallet Jack Certification

Contact this candidate