Administrative Assistant with Customer Service Focus
Resume:
Lisa K. McHugh
*************@*****.***
**** **** ***** ***** ******, Ohio 43617
PROFESSIONAL SUMMARY
Administrative Assistant with superior customer service relations experience and conflict
management skills. Possess experience in accounts payable, accounts receivable, and
bookkeeping. Proficient in Microsoft Word, Excel, and Outlook
PROFFESSIONAL EXPERIENCE
CITY OF TOLEDO BOARD OF ELECTIONS 2018-2019
Office Representative/ Precinct Election Official
Clerical duties, high call volume customer service,re-count votes and audits.
LOAN MAX 2014-2012
Title Loans Processor
Customer Service, collections, payment adjustments, repossessions and banking.
TIFFIN UNIVERSITY EDUCATIONAL SALES MANAGEMENT 2011
Admissions Sales Rep, provided prospective students programmatic and financial guidance.
PAGE PLUS CELLULAR,CORPORATE OFFICE 2008-2010
Customer Service, In charge of sales and credit card orders. Handled customer complaints
in high call-volume center.
WENDY'S INTERNATIONAL 2006-2007
Manager
Supervised every facet of restaurant operations,trained team members. Monitored and ensured franchise operations health and safety requirements.
HOLLYWOOD VIDEO 2002-2004
Sales Management, Inventory,sales, merchandising,Plan-o-Grams and customer service.
RAMADA INN & SUITES 2001-2003
Human Resources Assistant, Responsible for employee files, hire packages, employee
benefits, workers compensation claims, time cards, and payroll.
THE UNIVERSITY OF TOLEDO 1993-2000
Clerical Specialist, Parking Services Department customer service liaison.
EDUCATION BA, Management and Marketing, University of Toledo 2001
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