Medical Receptionist Administrative & Front-Office Support
Resume:
Christa Akpan
Conley, GA *****
*********@*****.***
Authorized to work in the US for any employer
Work Experience
Medical Receptionist
Atlanta Womens Healthcare Specialist-Atlanta, GA
February 2022 to Present
My responsibility are checking patients in and out, updating and verifying insurance, scheduling patients, answering calls, managing mail, and processing information. Shift Manager
Krystal Restaurants, LLC.-Buckhead, GA
January 2020 to Present
I have been working for Krystal’s for a year, but I want to change my job because I wanted to find a job that deals with kids. I want to go to school for child care and I think this job will help me. Subway Sandwich Artist
Subway-Eagles landing, GA
March 2017 to January 2020
This was my first job over the years I received a promotion and raise for my hard work. Education
High school diploma
Forest Park High School-College Park, GA
Present
Skills
• Interpersonal skills
• School experience
• Multitasking (3 years)
• Administrative experience within healthcare
• Communication skills (5 years)
• Sales
• Medical Records
• Scanning
• Management (2 years)
• HIPAA
• Windows
• Problem-solving (4 years)
• Professionalism (3 years)
• Computer Skills
• Customer service
• Teamwork
• Food Service
• Outbound sales
• Patient Care
• Phone Etiquette (3 years)
• Technical Proficiency
• Cash Handling
• Customer complaint resolution
• Analytical thinking
• Correspondence management
• Medical Office Experience
• Organizational skills
• Time management
• Microsoft Excel (1 year)
• Leadership (3 years)
• Microsoft Outlook
• Phone answering
• Analysis skills
• Writing skills (2 years)
• Epic
• Medical terminology
• Order assistance
• Medical Receptionist
• Microsoft Office (1 year)
• Spreadsheet charts
• Microsoft Word (2 years)
• Budgeting
• Microsoft PowerPoint
• Record keeping
• Email management
• Confidential information handling (3 years)
• Attention to detail (3 years)
• Medical Scheduling
• Customer inquiry handling
• Salesforce
• Call center
• Customer service management
• Calendar management
• Math
• Photocopying
• Insurance Verification
• Phone call management
• Electronic health records (EHR) management
• Shift Management
Languages
• English
Certifications and Licenses
Driver's License
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