Independent Tax & Lab Operations Professional
Resume:
Angela Denise Robertson
Cordova, TN 38018
*********@*****.***
Summary:
I am a team player who is trustworthy, self-motivated, dependable, easy learner and detailed oriented.
EDUCATION: Melrose High School 1991-1997
WORK HISTORY:
IRS – Contact Representative 9/2022 – Current
Worked 40 hours a week Monday – Friday
Pay Plan-Series-Grade/Step GS-0962-07/1
Participate in on-the-job and classroom training gain experience in providing a limited range of administrative and technical assistance to taxpayers.
Interprets and applies applicable portions of basic tax law and regulations, and basic collection techniques and enforcement actions, to advise, inform, assess and collect taxes, and associated liabilities.
Research for and analyzes all available information applicable to specific and well-defined collection issues and takes corrective actions needed to close accounts with a explanations of actions taken.
Advises taxpayers of the enforcement actions that may be taken if they fail to meet commitments to file return and/or pay tax liabilities and encourages voluntary compliance with tax laws.
LabCorp - Accessioning Team Lead 11/2020 – 11/2022
Prep the lab for daily specimen delivery.
Correctly print all labels for specimen trays and container boxes.
Label all specimen boxes for shipment.
Unpack and route specimens to their respective staging areas.
Verify requisition matches specimen and enter patient demographics for processing.
Accurately identify process and label specimens.
Pack and ship specimens to proper testing facilities.
Meet department activity and production goals.
Properly prepare and store excess specimen samples.
Resolve and document any problem specimens.
LabCorp – Courier – 1/2019 – 11/2020
Load all necessary supplies needed for the daily pickups.
Complete daily pick-up schedule in a timely manner.
Deliver all daily pick-ups to the branch at the end of my shift.
Handle all specimens and lab samples in safe and efficient manner.
Safely operate company vehicle and obey all traffic laws.
Utilize handheld electronic device to scan daily track able specimens.
Work directly with dispatcher for additional pick-ups as needed.
Evaluate traffic patterns, alternative routes and weather conditions as needed.
United Home Health - Aide/Office Manager 09/2011 – 1/2021
Monitor phone line and fax line for potential new clients.
Enforce the employee training per The State of TN guidelines.
Monitor the employee and client files per The State of TN guidelines.
Monthly home visits to our clients for any questions or concerns that they may have.
Collects, maintain, and process the employee daily reports of the client.
Distribute of employee checks.
Assist clients with daily living routines such as: bathing, toileting, cooking, cleaning,
dressing, shopping, hair and nail care.
Attend doctors’ appointments, visiting with family, church, store etc. per clients’ requests.
References Available Upon Request
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