Versatile Administrative Professional with Tax & Customer Service
Resume:
DelaChantel Williams
Jacksonville, FL. 32218
**********@*****.***
Objective
My desire is to secure a stable, yet challenging position in a professional environment in which my adaptive abilities will be efficiently utilized while learning new technologies and skills. I am capable of building a strong business relationship within the company while exceeding expectations in all aspects of my work.
Experience
M&M Tax And Travel Services 1/2015-4/2015
Assist clients in tax preparation by creating information files, copying documents, scheduling appointments, answering phones, maintenance of the office, filling,
faxing documents.
Walking In The Light Ministry-Church Administrator 03/2013-current
Responsible for monitoring and maintaining the equipment and properties of church building, Supervise building maintenance, and upkeep of church grounds, building, goals and mission statement of the church.
Live Ops.- Live Ops. Customer Service Agent 01/2010-01/2012
In a home based call center environment I received calls from customers interested in purchasing items from television infomercials. Provided product knowledge, keyed credit card information, provided information on other methods of payment.
Alex and Associates Financial Services -Office Administrator 01/2004-04/2010
Assist clients in completing proper documents for preparation of personal and business tax returns. Assist with information on credit restoration by conferring with merchants on clients behalf to upgrade accounts with current information, performed data entry, faxing, filing, and typing, general customer service by phone and in person.
Dillard‘s Department Store- Sales Representative 10/2000-02/2002 To assist customers in decision making of retail purchases, maintained an orderly working area, prepare window/floor displays, maintained cash register and balance cash nightly, responsible for opening and closing of boutique.
Summary of Skills
Type 45 wpm.
10-Key adding machine
Microsoft Word
Over 20 years of work experience
The ability to construct, implement and coordinate office tasks and requirement both rapidly and efficiently.
Excellent communication and people skills via telephone or person.
Education
Everest University Institute
Medical Billing and Coding Program
William M. Raines
H.S. Diploma
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