Administrative Specialist with Client Services Focus
Resume:
Sonijaa R LaBove
Houston, Texas 77053
832-***-****(C)
*******@*********.*** (E)
Objective: To obtain a position within the areas of customer services, administrative and utilizing strong analytical skills, and opportunity for advancement and professional growth and working as a team player.
Work experience: Health Human Social Services
May 12, 2008, 13838 Buffalo Speedway
July 1,2025 Houston, Texas 77045
Job Descriptions: TWA) II Eligibility Case Worker Expert
Knowledge and trained with all programs Food Stamps, Temporary Assistance for needed Families, Medicaid, MEPD all programs. Knowledge with (HIPAA) Regulations, Knowledge preforming interviewing techniques to obtain personal information, makes inquiries, and resolves conflicting statements. Handling and resolving complex case issues, interpreting and applying agency, state and federal rules, regulations, policy, and procedures, penalties and sanction . Skill with automated data systems, providing customer services, verbal and written communication, Ability to screen applications, verify eligibility criteria and determine case dispositions Ability to and work with TIERS, EWMS, GWMS, Portal system, EBT, Capps and BPR programs, and Aveya Phone systems, knowing how to help escalate problems with clients Issue with a solution to resolve problems.
Work experience: LCC&R Remediation Company (WBE)
Present P.O Box 450229
May 2008 Houston, Texas 77245 832-***-****
Job Descriptions: (Project Coordinator),
Skills: Set appointments, coordinating projects, safety skills, and good customer services. Maintain all report on financial of Business. Maintain Microsoft office documents. Federal laws and regulations, place an order for materials, Analyzing and facilitating budget. Custom remodeling, planning and develop work schedules to ensure adequate services. Meeting with clients, maintaining all auditing, and good customer Services inventory supplies, equipment, and compiling data, preparing estimates and payroll drafts, enforcing all policy, reports, codes, Issuance companies, claims,quality control and rules regulations and providing good customer services.
Work experience: SVY Construction Co.
February 5, 2002, P.O.BOX 450286
February 16, 2000, Houston, Texas 77245
Job Descriptions: Project Coordinator,
Skills Custom remodeling, Planning and develop work schedules to ensure adequate services. Maintaining, the auditing, inventory, meeting with clients and doing extensive reports on financial of business. Maintain Microsoft office documents. Place orders for material, and Analyzing and facilitates budget.
Work experience: Dillard’s Department Store
February 10, 2002, 4925 Westheimer St
August 5, 1989, Houston, Texas 77042
Job Descriptions: Customer Services Management.
Skills: Planned and Develop work schedules. Authorized monetary and security documentations and Training employees with stocking, merchandise displays sales tactless and inventory control Processing and customer services skills knowledge, Phone etiquette in professional skills.
Texas Continuing Education BMS-2002
Natec of Texas 2004 Mold Investigation and Remediation-2005, Natec of Texas 2005 FEMA Household Hazardous Materials, -2006 Small Contractors training City of Houston, FEMA Certificate of Achievement Mitigation for Homeowners, 2008 State of Texas HHSC(ALL) Training and completion of Case work and all programs with HHSC, Texas Claims Adjuster All Lines License 03/2025, and Completion of prep Xactimate Training class 2025.
References: upon request
Contact this candidate