Small Business Owner Cleaning Services Leader
Resume:
Kyra Tuter
S M A L L B U S I N E S S O W N E R
CONTACT
********@*****.***
KYSCUSTOMCLEANINGSERVICES@
OUTLOOK.COM
SUMMARY
Accomplished and results-oriented small business owner with over 12 years of experience in the cleaning industry, specializing in both residential and commercial cleaning services. I consistently uphold the highest standards of cleanliness while delivering exceptional customer service that distinguishes my company from competitors. With a proven ability to manage daily operations and lead an efficient team, I implement effective cleaning protocols that enhance productivity and elevate client satisfaction. My expertise in building and nurturing client relationships has fostered a loyal customer base that generates a continuous stream of referrals. Committed to sustainability and eco-friendly practices, I strive to improve both client environments and the broader community. I am prepared to leverage my skills in operations management and customer relations to significantly expand service offerings and strengthen market presence. EDUCATION
OTC Adult Basic
Education course for GED
PROFESSIONAL EXPERIENCE
SMALL BUSINESS OWNER
KY’S CUSTOM CLEANING SERVICES LLC
04/2023 TO CURRENT
• - Established and managed a successful cleaning service, developing a loyal client base through exceptional service and personalized attention.
• - Designed customized cleaning plans tailored to meet the specific needs of residential and commercial clients.
• - Utilized effective marketing strategies, including social media and local outreach, to promote services and attract new customers.
• - Oversaw daily operations, including scheduling, staff management, and inventory control, ensuring efficient service delivery.
• - Implemented quality control measures to maintain high standards of cleanliness and customer satisfaction.
• - Managed financial aspects of the business, including budgeting, invoicing, and expense tracking, to ensure profitability.
• - Developed long-term relationships with clients, leading to a high rate of repeat business and referrals. Caregiver
Empowering Abilities
06/2018 to 11/2023
• Provided compassionate care and support to individuals with varying disabilities, ensuring a safe and comfortable environment.
• Assisted clients with daily living activities such as meal preparation, personal hygiene, and mobility support, promoting independence and dignity.
• Developed and implemented individualized care plans tailored to each client’s unique needs and preferences, fostering personalized care.
• Communicated regularly with clients and their families to discuss care progress and address any concerns or changes in condition.
• Collaborated with healthcare professionals to coordinate services and ensure comprehensive care for clients.
• Regularly participated in training sessions to stay updated on best practices in caregiving and disability support. Detailed Cleaner
Nicely Done Cleaning Services
08/2015 to 01/2018
• Performed thorough cleaning duties for residential clients, including dusting, vacuuming, and sanitizing to create a tidy and welcoming environment.
• Adhered to detailed cleaning checklists to ensure consistency and quality in service delivery.
• Managed time effectively to complete cleaning assignments within designated time frames while meeting or exceeding client expectations.
• Demonstrating strong problem solving abilities to handle any cleaning-related challenges ACHIEVEMENTS
Customer Satisfaction
Operational Efficiency
Partnerships and Collaborations
Diverse Service Offerings
TECHNICAL SKILLS
• Time Management
• Attention to Detail
• Customer Service
• Organization Skills
• Problem Solving
• Ability to Adapt
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