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Customer Service & Operations Driver (Available)

Location:
Los Angeles, CA
Posted:
November 13, 2025

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Resume:

MICHAEL

BAKER

************@*****.***

702-***-****

Los Angeles, CA 90005

I'm seeking courier/customer service, related employment that provides job stability and growth opportunity - along with my commitment to return to the workforce.

PROFESSIONAL SUMMARY

Halo Logistics -Medical Courier Services

610 S. Douglas St El Segundo, CA 90245 7/2025-11/2025

Baker Properties - Property Management Specialist

827 S.. Los Angeles, CA 90005 • 09/2018 - Current

McGuire Research Services - Interviewer

07/2016 - 09/2018

Acting Caregiver

05/2008 - 06/2018

The Money Tree - Teller

WORK HISTORY

Proactively managed risk exposure by ensuring proper insurance coverage and adhering to safety regulations.

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Ensured prompt response times for emergency situations by establishing a reliable network of contractors on call 247.

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Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.

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Enhanced property value by overseeing renovations, upgrades, and aesthetic improvements to units and common areas.

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• Coordinated appointments to show marketed properties. Developed annual operating budgets and forecasts, as well as sales and marketing plans.

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Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.

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Monitored industry trends to stay informed about best practices in property management techniques.

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Implemented preventative maintenance programs to reduce future repair costs and extend the life of building systems.

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Kept properties in compliance with local, state, and federal regulations.

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Conducted comprehensive applicant screenings to minimize risks associated with problematic tenants or lease violations.

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Conduct nationwide surveys at an Outbound Call Center, including local issues and political positions of registered voters.

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I acted as the Caregiver for a disabled family member for the past 10 years while on public assistance

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My intention is to be gainfully employed and self-sufficient, no longer requiring government subsidies.

•

SKILLS

• Fair housing mandates

• Deposits Management

• Local and State Laws

• Mobile Device Operation

• Relationship Building

• Financing Coordination

• Complaints Investigation

• Administrative Support

• Critical Thinking

Antelope Valley College

Lancaster, CA • 07/1992

Bookkeeping : Finance

Seaman, US Navy, Battleship

Missouri

Long Beach Naval Station, California

• 04/1991

Operation Specialist

Inland Empire, US Job Corps

Inland Empire, CA • 10/1987

G.E.D.

Certificate in Finance and

Accounting

EDUCATION

03/2006 - 04/2008

TrafficPower.com - Retention Specialist & Customer Service LV, NV 89129 • 03/2003 - 01/2006

Radio Shack - Customer Service Rep & Retail Sales

09/2001 - 10/2002

Provide excellent customer service while performing job duties with the processing of Payday Loans, check cashing, wire transfers and money handling.

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• SEO and account maintenance of customers' websites. Assisted customers in the selection of electronic devices and ring up purchases

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Practice my culinary skills, write and perform poetry, act as production grip for family member

HOBBIES AND INTERESTS

available upon request

REFERENCES



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