Remote entry level Medical Biller and Coder

DARLENE YVETTE KNIGHTS

323-***-**** ******@***.*** Los Angeles, CA 90043 (open to remote)

Medical administrative/biller/coder professional with over 10+ years of experience providing support to medical teams and office operations. Seeks challenging opportunities to provide quality service with the ability to solve problems in a timely manner.

CORE COMPETENCIES

Medical Administrative

Background

Written/Verbal Reporting Skills

HIPAA/OSHA Compliance & Safety Code Knowledgeable

Data Entry

EPIC/ MS Office/Google Suite Proficient

Medical Insurance Verification/Authorization

Experience

Staff Management Skills

Medical Terminology

Customer Service/Call Center Skills

High Volume Call Control

ICD 9 -10 Proficiency

Surgical Department Experience

PROFESSIONAL EXPERIENCE

California Rehabilitation Institute Los Angeles, CA 4- 2022 – Present Therapy Coordinator

•Facilitated departmental operation by managing patient schedules including dialysis and vision screening appointments, conducting audits of therapy minutes and charges, and assisting with the coordination of team conference schedules.

•Collaborated with therapy leadership to oversee daily staffing allocations, ensuring balanced workloads and consistent coverage.

•Exhibited adaptability in managing daily workloads alongside additional assigned tasks with enthusiasm.

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Premier Cleaning & Home Solutions Los Angeles, CA 8/2016– 11/2021 Data Entry Clerk

•Maintained precise client records and scheduling information in organizational systems.

•Executed charge processing and data entry tasks utilizing Microsoft Suite programs.

•Provided exceptional customer service by addressing inquiries and resolving concerns in a timely manner.

Cedars Sinai Healthcare Systems Los Angeles, CA 4-2002 – 10-2014 Schedule Staff Assistant/ OR/Surgery Scheduler

•Utilized EPIC/ESI, OR-Sched, and WebVS systems to coordinate and schedule inpatient and outpatient surgeries across multiple specialties including General, Plastics, OB/GYN, Urology, Cardiac, Ortho, Neurology, Pediatrics, and Transplants, averaging over 1000 cases monthly.

•Maintained and updated surgical preference cards/surgical consent documentation, ensuring readiness for upcoming cases and adherence to compliance standards.

•Input human tissue audits data and statistical analytic results, ensuring the proper traceability of tissues and compliance with human tissue authority standards.

•Medical terminology and surgical terminology.

Saint John’s Healthcare Center, Santa Monica, CA 10/1998-4/2000 Patient Representative Associate

Coordinates all daily scheduling/canceling for inpatient/outpatient surgeries for all

specialties included (Cath Lab, G.I Lab and Breast Cancer Center, MRI

Input over 40 cases daily

Medical /Surgical equipment terminology

Assisted in crystal/census reports with daily monthly statistic reports

Troubleshoot problems with application software and PC based programs

Kept accurate database of all proposed bookings and cancellations

Heavy data entry, input all implants and instruments and hospital charges (ICD -9 codes)

Used Windows 98, MS word/Excel, ORSOS III (scheduling system) and Medi-Tech (input charges) system

Used of copied, fax and scanning machine, voice mail and e-mail.

Proofread all daily schedules for the next day

Team player, help in other departments when needed

Used 10-key by touch and typed memo’s and correspondence

MedPartners-Friendly Hills Medical Center, Culver City, CA 7/1996-10/1998 Receptionist/Call Center - (Various departments)

Coordinate patient schedule and cancellations

Coordinate for eligibility insurance verification/authorizations (Medical, Medicare, Commercial and Workers compensation)

Responsible for new patient registration and patient charts

Heavy phones, medical terminology,10-key, data entry, triage calls, use fax and copy machine

Collected co-payments, balance out cash drawer daily. Call in pharmacy orders

Interacted with doctors, nurses and patients

Usage of medical terminology and input (Encounters forms -ICD-9 codes) billing charges daily

Insurance verification

Healthcare Partners-Bayshores Medical Groups, Torrance, CA 12/1995-7/1996 Receptionist /Call Center– (Various department)

Coordinate patient appointment and cancellations

Used medical terminology, greet patient insurance verification, triage calls

Data entry- input charges and maintain charts

Insurance verification and authorizations

Interact with doctors, nurses and patients

Team player and detailed

Helped out in medical record department

EDUCATION

AAA Institute Medical Billing & Electronic Medical Records Course 8/2025- 10/2025

West Los Angeles College Liberal Arts – Behavioral/Social Science & Arts and Humanities studies 1/2007-12/2013

Career College Consultants Medical Billing & Coding Course 10/2014- 07/2016

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