Courtdale, PA., *****
**************@*****.***
ERIN CASSELL
To obtain a permanent position as a clinical certified medical assistant or phlebotomist, utilizing exceptional customer service skills and patient care knowledge acquired through experience and education to
contribute favorably to a medical practice or hospital. EDUCATION
Advantage Career Institute —
Certified Medical
Assistant/Phlebotomist
Innovate Salon Academy — Licensed
Esthetician
11/2017 — 02/2018
As a clinical medical assistant student, I acquired the essential skills necessary to support healthcare
professionals in various medical settings. These skills include medical terminology, phlebotomy, patient care, and infection control.
09/2021 — 03/2022
During this course, I gained in-depth knowledge of the skin, techniques, and treatments for various conditions, along with hair removal, safety, and sanitation.
I am equipped with the practical skills and theoretical knowledge necessary to provide a range of esthetic services and maintain client satisfaction.
SKILLS WORK EXPERIENCE
Eatontown Primary Care — Clinical
Certified Medical Assistant
European Wax Center — Wax
Specialist
Clinical Skills
Wet and dry
microdermabrasion,
Chemical peels, Hair
removal, Facials, LED
therapy, Back facials,
Underarm detox,
Extractions, Massage,
Scrubs and exfoliations,
Aromatherapy, High
frequency, Eye treatments,
Paraffin wax treatments,
Scalp massage, Skin
analysis, Venipuncture,
EKG, Pulmonary function
tests, Medical terminology,
Vital signs, Specimen
collections, Ambulations,
Suture removal, Wound
dressing, Patient liaison,
Patient scheduling,
Diamondglow,
Cryotoning/slimming,
Product knowledge,
Infection Control, HIPAA,
Subcutaneous injections,
Intramuscular injections,
Multitasking, Time
management
01/2018 — March 2020, Eatontown, NJ
• Accurately collected and recorded patient vital signs and measurements, ensuring data integrity.
• Assisted physicians with patient care during examinations and procedures.
• Maintained comprehensive and up-to-date patient
records, ensuring confidentiality and compliance with HIPAA regulations.
• Maintained a clean and organized work area, adhering to infection control protocols to ensure a safe and
professional environment.
• Assisted physicians with medical procedures by preparing equipment and supplies, ensuring efficient workflow.
• Assisted with laboratory procedures by collecting samples and processing specimens according to established
protocols.
04/2022 — 11/2022, Marlboro, NJ
• Provided a wide range of waxing services to clients, ensuring their satisfaction with each treatment.
• Maintained a clean and sanitary work environment in accordance with all safety protocols.
• Managed inventory of waxing supplies, ensuring adequate stock levels to meet client demand.
• Advised clients on post-wax care procedures to promote healthy skin and maximize results.
Hand And Stone — Licensed
Esthetician
V / O Medspa — Medical Esthetician /
Phlebotomist
12/2022 — 01/2024, Middletown, NJ
• Provided expert facial and waxing services to clients, ensuring their comfort and satisfaction.
• Conducted thorough skincare consultations to assess individual needs and recommend appropriate treatments.
• Rigorously followed company policies and procedures to maintain a safe and professional environment.
• Delivered exceptional customer service, creating a positive and welcoming experience for all clients.
• Presented a positive and professional demeanor, fostering a trusting and respectful relationship with clients. 09/2023 — 03/2024, Holmdel, NJ
• Performed a wide range of aesthetic treatments, including facials, peels, and other advanced skincare therapies, ensuring client satisfaction and optimal results.
• Performed blood draws for PRP microneedling services.
• Maintained client records, documented treatment plans, product recommendations, and client feedback to enhance service delivery and track progress.
• Demonstrated a strong understanding of skin anatomy, physiology, and various skin conditions, allowing for effective treatment recommendations and client education.
• Adhered to strict hygiene and sanitation protocols, maintaining a clean and sterile treatment environment to ensure client safety and well-being.
European Wax Center — Wax
Specialist / Esthetician
Maternal Resources — Phlebotomist
/ Lab Assistant
06/2024 — 11/2024, Manalapan, NJ
Similar to my work at the other location, I performed numerous waxing treatments and provided clients with exceptional customer care while addressing individual concerns. I also met personal sales goals and proactively pursued add-ons to reach commission goals.
01/2025 — Present, Farmingdale, NJ
In this position, I greet patients and perform vital signs assessments at each appointment. I collect urine specimens for in-house lab testing and ensure each patient is up to date with bloodwork, injections, or any further testing necessary during their treatment. If any labs are needed during their appointment I draw them and package each test as needed. I maintain a sanitary and organized lab at all times. Organize and stock each room and maintain inventory to ensure the office runs efficiently.