Healthcare Executive with Market & Data Analysis skills

MARIA CONCEPCION “Cherry” ROA, MBA, MHA, LLB

*** ******* ****** **** ** Hwy 1076

Glendale, California 91205-2009. Albany, KY 42602

Mobile: 747-***-**** Home: 606-***-****

Email: **************@*****.***

OBJECTIVE

Seeking an opportunity in a fast paced environment where helping people with their health needs is top priority.

CORE COMPETENCIES

Ample experience in Healthcare Sales and Marketing.

Driven to provide excellent customer/patient care.

Knowledgeable in Healthcare Requirements, Standards, Procedures and Compliance

Effective management skills

Excellent people skills

Experienced in life and health insurance needs/claims, social services and American health systems/programs guide

rules and policies

Health Data and Research Analysis

Good documenting and organizational skills

Proficient in computer applications.

Superb communication skills, verbal and written.

Advocate of quality care performance in healthcare administration

PROFESSIONAL EXPERIENCE

Catherine Bluestar

Integrated Healthcare Services, Glendale, CA November 2013 – Present

Executive Vice President

Provides high satisfaction levels of health care services

Establishes programmatic affiliations and relationships with healthcare providers, development plans, market analysis, financial analyses and feasibility studies;

Assists families for public and private insurance programs and payment options

Facilitates the operations of various health care agencies (Home care, Home Health and Hospice).

Healthcare business strategist;

Provides business development guidance to ensure that operating units meet growth goals and competencies –ALL in accordance with existing healthcare rules and regulations, JCAHO and HIPAA

Data Analyst on quantitative and qualitative structure and research studies, reports and factor analysis, industry forecasting, financial methodologies in healthcare finance, interviews, surveys, social media and resource materials for information integration.

Bluestar Affordable Home Care, Dalton Gardens, Idaho October 2011 – Present

Executive Vice President

Healthcare business strategist

Excellent patient case management implementation

Provides healthcare management through quality performance services in the State of Idaho

Assists clients and patients available benefits solutions for various federal and state programs and private-pay systems

Care Staffing Corporation, Los Angeles, California January 2009 – January 2014

Chief Patient Care Advocate

Provides a nonjudgmental and empathetic therapeutic approach in supporting clients and their families dealing with social, emotional, and environmental challenges

Establishes rapport, applied behavior modification techniques, conducted psychosocial assessments, and provided clinical assessments, diagnostics, and treatment services to clients and families

Collaborate with mental healthcare professionals and outside agencies in the development, implementation, and evaluation of client treatment plans

Sales and Marketing for Homecare Services to various health settings

Cattleya Healthcare Services, Glendale, California January 2009 – September 2012

Vice President

Oversee daily operations, managing patients, families and caregivers

Coordinate daily office operations of the healthcare business

Responsible for administrative, operations, personnel issues, policies and procedures

Generally perform Business Development and Marketing functions for the business

Lifeline Home Health Services, Inc., Arcadia, California January 2009 – June 2012

Business Development Director

Initiate new contacts and cultivated business relationships for public healthcare services

Implement business plans and forecasts

Maintain verbal and written agreements with clients

Provide guidance for benefit claims

Perform excellence in Sales and Marketing

Issue follow-up for bookings and referrals, thank you letters, phone calls, and client feedback

Five Stars Homecare, Los Angeles, California January 2003 – May 2012 Patient Care Coordinator

Provide a nonjudgmental and therapeutic approach in supporting clients and their families dealing with social, emotional, and environmental challenges

Establish rapport, applied behavior modification techniques, conducted psychosocial assessments, and provided clinical assessments, diagnostics, and treatment services to clients and families

Collaborate with mental healthcare professionals and outside agencies in the development, implementation, and evaluation of client treatment plans

Assist physicians with examinations and procedures

EDUCATION

Master in Business Administration (MBA)

With Concentration in Leadership and Organizational Behaviors

Pepperdine University, Malibu City, CA

December 2022 Graduated

Master in Healthcare Administration (MHA) Graduated

February 2014 University of Phoenix, Pasadena CA Campus

Associate of Nursing in Vocational Nursing Graduated

March 2007

Preferred College of Nursing, Los Angeles, CA

Bachelor of Law (LLB) Corporate Law Specialization Graduated March 1993

San Sebastian College of Law- Recoletos, Manila, Philippines

Bachelor of Arts in Communication Arts Graduated March 1984

Maryknoll College, Quezon City, Philippines

PROFESSIONAL CURRENT AFFILIATIONS

University of Phoenix- Southern California Alumni Chapter President

National Society of Leadership and Success (NSLS) Honor Society Member

Society of Hospital Medicine Member

State of California – Notary Public Active Commission

State of California – Affiliated Notary Public for the Philippine Consulate in Los Angeles, CA

State of California – California Notary Network Member

State of California – Life, Health and Accident Insurance Agent Active Commission

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