Office Administrative Clerk with Housing & Benefits Experience

Verlyn McLeod *** Sussex Avenue, Newark NJ ***** Phone: 201-***-**** Email:********@*****.***

Employment History

Southside View, LLC Newark, New Jersey 9/2025 – 10/2025 Office Clerk

(Front Office Department) Temporary Position

• Provided housing applications to the general public and issued completed applications to the management staff.

• Announced vendors and guests to appropriate personnel for assistance with property and housing matters.

• Received parcel, packages and mail from various carrier services and placed in proper area for retrieval. Corinthian Towers East Orange, New Jersey 11/2024 - 4/2025 Administrative Assistant

(Management Office) Temporary Position

• Answered phones and provided information to callers and took messages for Office personnel.

• Received Annual Recertification and Interim Packets from the Residents and made certain that it was signed and dated with supporting documents included.

• Distributed and processed Waitlist Rental Applications for the public seeking to apply for Affordable Housing.

• Provided work orders to the Maintenance Technicians and updated the database with the status of the requested service.

• Obtained Rent payments from the Residents and issued Receipts to the Residents for the payment received.

• Notified the Property Manager of all concerns, issues and matters expressed by the Residents to ensure proper adherence to HUD affordable Housing Project Based regulations and guidelines. Horizon Blue Cross Blue Shield Newark, New Jersey 4/2024 – 10/2024 Clerk

(Mail Department) Temporary Position

• Opened incoming mail from various sectors and sorted to the assigned batch tickets for scanning.

• Filed and organized medical insurance account letters issued to members from Horizon Blue Cross Blue Shield.

• Received returned mail and verified for checks and forwarding addresses of members for management processing.

• Maintained an orderly and organized work station area to sustain a professional environment. Mars Premier Care Newark, New Jersey 12/2023 – 4/2024 Receptionist

(Front Office Department) Permanent Position

• Answered phones and took messages and relayed to appropriate personnel.

• Updated client information and organized files.

• Verified office inventory status and ordered supplies.

• Created notification letters and memorandums to inform of events and office matters.

• Issued new hire applications and devised documents for office training and orientations. Jersey City Housing Authority Jersey City, New Jersey 8/2023 - 9/2023 Leasing Assistant

(Housing Choice Voucher Department) Permanent Position

• Answered phones and provided information to the clients and answered inquiries.

• Sorted and organized incoming mail and placed all documents in the client file.

• Copied, scanned and emailed pertinent letters to tenants and landlords.

• Emailed request forms to the Inspectors for inspections to be done on apartment units.

• Processed Annual Recertification applications in accordance with Housing Choice Voucher regulations. Newark Housing Authority Newark, New Jersey 2/2023 - 5/2023 Clerk

(Housing Choice Voucher Program Department) Temporary Position

• Answered calls and provided comprehensive customer service.

• Collected documents provided by email, mail and in person and verified it was signed and dated.

• Filed documents and updated database with changes of client information.

• Submitted completed Annual Recertification applications to be processed by authorized assigned staff. Verlyn McLeod Continued NJ Division of Consumer Affairs Newark, New Jersey 11/2019 – 7/2022 Administrative Assistant

(Licensing Department) Temporary Position

• Filed documents and updated the license records database with changes in customer information.

• Answered phone calls, emails and provided prompt and expeditious assistance.

• Created spreadsheets in order to facilitate tracking of client status in the licensing process.

• Issued the payments from clients to the Fiscal department to be processed. Breaking Ground New York, New York 9/2019 - 11/2019 Clerical Assistant

(Central Office) Temporary Position

• Analyzed documents to verify accurate information and compiled information for processing.

• Copied, scanned, faxed and filed information for review by designated staff. 29-3ark, NJ 07108

Gardens Housing Management New York, New York 4/2019 – 4/2019 Receptionist

(Management Office) Temporary Position

• Answered calls from tenants who requested repairs, and maintenance and dispersed requests to assigned staff.

• Collected income affidavits from tenants to verify and update the database of finances and income status. Comcast Spotlight New York, New York 1/2019 – 3/2019 Receptionist

(Advertisement Department) Temporary Position

• Answered incoming calls and transferred to appropriate departments and employees of the company.

• Scheduled conference rooms for company meetings, events and interviews. Alliance Building Services New York, New York 12/2018 – 1/2019 Receptionist

(Employee Assistance Department) Temporary Position

• Managed the front desk, answered incoming calls and routed to appropriate departments within the organization.

• Issued parking consent cards to the authorized staff as per company policy and procedure. Archdiocese of New York New York, New York 11/2018 – 12/2018 Data Entry Clerk

(Donor Relations Division) Temporary Position

• Entered donations of the attendees of various Catholic Parishes utilizing Raisers edge database.

• Filed and organized the donor information cards and updated all information specified. Mount Sinai Medical Services New York, New York 5/2018 – 7/2018 Customer Service Associate

(Real Estate Division) Temporary Position

• Researched and verified all tenant information of Mount Sinai Medical staff residing at Hospital housing.

• Entered the rent and security payments in the database provided by existing and new tenants.

• Copied, filed, scanned and organized all documents and processed outgoing and incoming office mail. TJ Mill Real Estate Solutions Brooklyn, New York 11/2014 – 7/2018 Receptionist

(Real Estate Office) Permanent Position

• Answered phones, routed to appropriate personnel and took messages as required.

• Created pamphlets and brochures for marketing and advertisement of office listings.

• Copied and filed invoices, receipts, and various documents. EDUCATION: Marymount College Tarrytown Tarrytown, New York Bachelor of Science - Social Work 9/1991 - 5/1995

RELATED SKILLS: Microsoft Office Suite, Outlook, Internet, Fax, Copy Machine, Scanner & Switchboard

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