Senior Mail Clerk with 5+ Years Experience
Resume:
Fekerte Berhanu
Hyattsville MD, 20782
E-mail: ********@*******.***
Tel: 301-***-****
Professional Experienced Mail Clerk with 5 years of proven success in handling high volumes of mail efficiently.
Summary Skilled in sorting, distributing and tracking incoming and outgoing mail to ensure timely delivery.
Recognized for accuracy and attention to detail, resulting in a significant reduction in mail
processing errors. Proficient in utilizing mailroom equipment and software to streamline operations
and improve productivity. Strong organizational skills and ability to prioritize tasks effectively in
fast-paced environments.
Work As senior Mail Clerk November 2021- October 2025
Experience Business Management Services
Managed incoming and outgoing mail distribution for a large office
Implemented new mail sorting system resulting in high percent in efficiency
Trained new mail clerks on proper procedures and protocols
Handled confidential mail and packages with discretion
Collaborated with other departments to ensure timely and accurate mail delivery
As a Mail Clerk
Sorted and distributed incoming mail to various departments
Managed mailroom inventory and supplies
Assisted in coordinating bulk mailings and shipments
Maintained records of mail deliveries and pick-ups
Handled customer inquiries and requests regarding mail services
Customer Service
Chevy Chase Country Club January 2017- September 2020
Bethesda, MD
Deliver friendly and efficient service to ensure a pleasant dining experience for all guests suggesting menu items and preparing specialty drinks according to corporate specifications
Fostered repeat business and a clientele of regular bar patrons
Top performer in monthly specialty food and beverage sales competitions
Trained new servers on menu knowledge and steps of quality service
NT Group-Bankers BMS Clerk
National Institutes of Health November 2015- December 2016
Rockville, MD
Process incoming and outgoing mail through the system
Metered and sorted mail
Sorted mail to secondary racks
Processed boxes through FedEx
Lookup mail that had to be redirected from the system
Made sure mail flow was running correctly
Sorted the foreign mail rack and processed the mail out for the end of the work day
Customer Service/Assistant manager
Chef Theo’s Restaurant December 2008 -October 2015
Silver Spring MD
Deliver friendly and efficient service to ensure a pleasant dining experience for all guests suggesting menu items and preparing specialty drinks according to corporate specifications
Fostered repeat business and a clientele of regular bar patrons
Top performer in monthly specialty food and beverage sales competitions
Trained new servers on menu knowledge and steps of quality service
Skills
Typing: 50 wpm
Strong organization and analytical skills.
Excellent interpersonal skills, office etiquette and phone manners.
Computer applications, Word, Excel, Access & Power Point.
Mail sorting, customer service, attention to detail, data entry, organizational skills.
Education
Associate Degree- Computer Applications 05//1999
Montgomery College
Takoma Park, MD
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