Senior Administrative & HR Operations Leader
Resume:
Michele Martinez
Ventura, CA
Summary of Qualifications
•Workday HRIS Software – Since 2013
•Subject Matter Expert
•Trainer – Trained various staff member on creating and utilizing department specific reports.
•Fully vaccinated from COVID-19, Moderna vaccine (inoculation dates: February 2021, March 2021, March 2022, May 2023).
•Skilful and dedicated Human Resources/Administrative Assistant with extensive experience in the coordination, planning, scheduling and support of daily operational and administrative functions.
•Demonstrated capacity to provide comprehensive support for executive-level staff including scheduling meetings, coordinating travel, and effectively managing all essential tasks.
•Proven track record of accurately completing research, reporting, information management, marketing, and business-development efforts within budget requirements.
•Adept at developing and maintaining detailed administrative and procedural processes that reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives. Excellent time management skills. Highly focused and results-oriented in supporting complex, deadline-driven operations; able to identify goals and priorities and resolve issues in initial stages.
•Proficient in Microsoft Office System, Microsoft Visio®, QuickBooks, Workday HR Suite, Concur Travel System, Dynafile, SharePoint, GoToMeeting, WebEx, Microsoft Windows operating system, and Mac operating system; type 75 wpm with complete accuracy.
•Knowledgeable in various software programs including Articulate Storyline 2 and 3, Trivantis Lectora, JD Edwards software, and Photoshop. Workday SME, iCims ATS, Greenhouse ATS, Share-Point, Beta tester for Microsoft Office to include Excel, Word, Access, and Power Point.
•Familiar with ITAR protocols.
Professional Experience
Blue Origin, Kent, WA September 2021 – August 2025
Recruiting Coordinator
•Coordinate complex interview logistics
•Responsible for schedule 5-6 panel interviews
•Averaged 12 interviews scheduled per day
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•Assist candidates in booking interview travel
•Greet candidates the day of their interview and help guide them through their interview day
•Provide follow-up correspondence to candidates
•Accurately track recruiting activities in Workday
•Coordinate and schedule post interview debrief meetings and provide debrief materials to hiring teams
•Assist in a diverse set of recruiting projects and activities as assigned
•Database Manager / Analyst
AmazonFulfilmentCentre,Phoenix,AZ June 2019 – March 2020
Sr. Human Resources Assistant
•Utilized Workday for all HRIS functions.
•Support associates and managers with routine, day-to-day HR questions, needs, and inquiries, providing world-class service and ensuring we guide the teams to the right resources to ensure a quality and timely solution.
•Provide HR guidance to site leadership on achieving operational objectives while minimizing engagement impacts.
•Influence leadership (typically Area Managers and Operations Managers) during associate-impacting decision making. Participate in HR investigations and coordinating appeals.
•Interpret employee engagement data and recommending action items to deliver results.
•Provide leadership development support to onsite Area and Operations Managers Administrative and Systems. Attendance tracking: coordinate with managers to ensure associates are on the correct schedule patterns.
•Complete and bridge metric gaps on daily and weekly reports regarding attendance, attrition, engagement, Labor fill, etc.
•Assist managers in responding to associate questions on time, benefits, scheduling meetings, accommodations, LOA, etc. Assist Recruiting, as necessary, with new hire orientations and interview loops.
•Facilitate the internal recruitment process by coordinating internal job requisitions, scheduling interviews and administering the associate internal transfer portal.
Maricopa County Public Health
February 2018 – June 2019
Office Services Specialist / OnLine Training Developer
Phoenix, AZ
Charles Schwab October 2017 – February 2018
Human Resources
•Worked in a call center at Charles Schwab handling HR, Benefits, Payroll, and general questions for the employees across the United States.
•Schedule departmental meetings with external Human Resources and internal personnel regarding the changes in the Policies and Benefits.
HealthServicesAdvisoryGroup,Phoenix,AZ October 2016 – June 2017
Administrative Assistant – Human Resources
•Workday – Subject Matter Expert.
CadenceEducation,Scottsdale,AZ May 2016 – August 2016
Human Resources Coordinator - Leave of Absence
•Managed all Leave of Absence for multiple states (CA, AZ, OR, WA, and MA)
Rural/Metro – Southwest Ambulance, Mesa, AZ
May 2013 to April 2016
Human Resources Generalist
•Workday Subject Matter Expert – Training Fire Captains and Ambulance Field Supervisors on creating department specific reports regarding manpower, training, certifications, etc.
•Responsible for recruiting 40+ employees per month from submission to onboarding to include scheduling, offers, background checks, certification verification, and orientation. In a few cases I managed travel and accommodations for specific candidates.
•This position included implementation and coordination of policies and programs, covering a wide variety of employment, compensation, benefits, training, safety and health topics. Responsibilities have emphasis on employee and labor relations.
•Employee and Labor Relations, Employee Support, Recruiting, Orientation, and Retention. Worked with various Government Agencies ensuring governmental compliance for various programs including Medicare. Managed all FMLA and Workman’s Compensation claims. Data entry of all new hire information.
Cardinal Path, Tempe, AZ July 2011 to October 2012
Event Planner/Manager, Office Manager
•Managed all Office Manager duties to include Accounts Payables and Receivables, Office Supplies, travel arrangements for staff of 75, and other duties as assigned.
•Responsible to schedule all meetings, training's, and events both domestically and internationally
•Managed all event planning for Cardinal Path Training (previously known as Seminars for Success) and Google Engage events.
•Located venues, planned menus, worked with hotel staff to ensure all attendees received the best attention. Arranged shipping and receiving of all Google swag.
•Designed handouts for the staff and attendees. Managed all registration for Cardinal Path and Google events.
•Created Excel spreadsheets used for budget planning, tracking, and reporting of financials for each event. Trained the Google International Engage event planners.
•Example of first Google Engage event. Google Engage Chicago https://youtu.be/g7JaCdgpdhQ?si=mj9DAB4osQ4JsM-D
Layne Christensen, Phoenix, AZ January 2011 to July 2011
Administrative Assistant, Accounts Payables Manager
•Managed all accounts payable for four offices, 150+ invoice per week. Managed all hourly payroll for three offices to include input to payroll system, reporting and verification, and paycheck management. Managed all purchasing cards and Voyager gas cards for three offices (18 purchasing cards and 10 Voyager gas cards).
•Tasked with scheduling the meeting with the Chilean Government and L.C. during the crisis where miners were trapped underground after a mine collapse. Created various sales reports and engineering reports to be used by the company officers. Managed all check request when necessary to include payroll checks.
•Created Excel spreadsheets to report all budget related payables to the CFO. Handled Created accounts and reports utilizing the Share Point system for Accounting and Sales.
Since this was a new office, I was expected to set up system to make it accessible to the offices in Kansas City and MA. Receptionist duties when needed. This position was a temporary assignment.
OnSemiconductor / Motorola, Phoenix, AZ January 2005 to July 2010
Senior Administrator, Vice President, International Fabrication Operations
•Provided executive administrative support to the CEO, including calendar management and scheduling appointments.
•Created and managed events, meetings, and conferences, ensuring all logistics are handled seamlessly.
•Manage correspondence and communications on behalf of the VP, maintaining professionalism and confidentiality.
•Assist in project coordination by tracking progress, deadlines, and deliverables.
•Maintain organized filing systems for documents and records, both physical and digital.
•Excellent phone etiquette while managing incoming calls effectively.
•Utilize Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace for various administrative tasks. Formerly a Microsoft Beta Tester for Office and Windows.
•Maintain art inventory, shipping & receiving of art pieces
•Maintain CEO residences, personal inventory and vehicles
•Managed Contractors/Vendors
Education
Bachelors of Science – Business Management / Administration University of Phoenix
May 2005 to August 2009
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