PROFESSIONAL SUMMARY
Dynamic General Manager at Adt Pizza with a proven track record
in operations management and staff leadership. Excelled in driving sales growth and enhancing customer satisfaction through innovative menu development and effective team motivation. Established compliance with food safety standards, resulting in improved efficiency and a 20% reduction in waste.
Hardworking professional with extensive experience in overseeing daily operations, managing staff, and ensuring high standards of food safety and customer satisfaction. Skilled in budget management, inventory control, and developing efficient processes to streamline service. Strong commitment to maintaining order and achieving results with minimal errors. Seeking to leverage expertise and strong work ethic in role of General Manager of Food Service. Ambitious and enterprising leader with passion for driving exceptional food service operations through articulate communication and dynamic team management. Consistently achieves outstanding results by fostering positive and motivated work environment, ensuring top-notch customer satisfaction and operational excellence.
Highly skilled in managing food service operations, delivering exceptional customer service, and leading cross-functional teams. Expertise in overseeing inventory control, budget management, and staff training to drive efficiency and productivity. Conscientious and methodical, consistently achieving results with precision and order. Proven ability to streamline processes, minimize errors, and uphold strong work ethic in fast-paced environments.
EXPERIENCE
General Manager of Food Service
April 2015 - October 2025 Adt Pizza, Bunkie, La
• Built and maintained relationships with vendors and suppliers.
• Recruited team members to maintain adequate staffing levels. CONTACT
************@*****.***
Bunkie, La 71322
SKILLS
• Operations management
• Creativity and innovation
• Menu development
• Scheduling and rostering
• Sales growth
• Customer service
• Food preparation
• Staff motivation
• Staff leadership
• Quality control
• Performance evaluations
• Hiring procedures
• Staff supervision
• Team leadership
• Reliability
• Customer satisfaction
• Food safety management
• Health inspections
HOPE DEVILLE
MANAGEMENT
Provided coaching and mentoring support for employees at all levels of the organization.
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Managed daily operations including ordering supplies, managing budgets, resolving issues as they arise.
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Created weekly schedules to optimize staffing and maximize labor costs.
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Facilitated regular meetings with staff to review goals, discuss challenges, and provide feedback.
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Monitored and maintained inventory levels to ensure cost- effectiveness and reduce waste.
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Successfully managed a team of 10+ employees, ensuring high levels of customer service and food quality.
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Generated reports on operational expenses, budget variances, sales trends.
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Recruited qualified candidates for open positions in the organization.
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Assisted customers with questions or concerns regarding their orders or services provided.
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• Conducted performance reviews for employees on an annual basis. Initiated process improvements throughout the organization leading to increased efficiency.
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Established policies and procedures for food safety compliance with local health codes.
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Ensured compliance with all federal, state, and local regulations pertaining to the restaurant industry.
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Advised management on menu changes based on customer feedback.
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• Directed hiring, training, and scheduling of food service personnel. EDUCATION
High School Diploma
May 1996
Bunkie High, Bunkie
CERTIFICATIONS
• State Gold Seal for Food Safety
• Serve Safe
REFERENCES
References available upon request