Versatile HR, Operations & Management Leader
Resume:
WORK EXPERIENCE
SKILLS
Highly proficient in Microsoft
Office Suite
Adept in information
processing
Strong ability for problem
solving and critical thinking
7+ Years of Management
experience overseeing
personnel
Well versed in sales,
customer service and conflict
management
Experience working in a fast-
paced, high-volume
environment
Exceptional communication
skills
Experience preparing and
presenting detailed reports.
Over 8 years of experience
with excellent verbal and
written communications skills
in a professional work
setting..
High attention to detail
Experience inspecting and
reporting
Versatile HR, operations, and administrative professional with 8+ years of management and customer-facing experience across diverse industries. Skilled in payroll, onboarding, benefits administration, and financial reporting. Recognized for strong communication, problem- solving, and leadership abilities in fast-paced, high-volume environments. Adept at streamlining processes, building strong client and employee relationships, and ensuring organizational efficiency. PROFESSIONAL SUMMARY
Fairfax, VA
*******.*********@*****.***
EDUCATION
George Mason University
NOVA
2010-2012
Joshua
R o b e r t s
MBH Settlement Group Jan 2022-July 2022
Post Closer/ Executive Assistant (Full Time)
Responsible for receipting and disbursing money via check or wire transfer Upload/input data accurately into multiple cloud databases Asses and process documents in detail for authenticity and proper execution Liaison for multiple offices; responsible for daily interaction with key stakeholders
Retrieve, store and organize up to date information for 1099 reports Cultivated and maintained informative relationships with homebuyers during the homebuying process
Nation's Choice Windows November 2022-August 2023
Office/HR Manager (Full Time)
Perform onboarding/offboarding duties for employees and Contractors Bi-weekly payroll
Input and update data into Bookkeeping and Collections spreadsheets Utilize QuickBooks to manage AP/AR and create invoices, statements, etc. Document and pay vendor payables monthly
2012-2014
Business Management
Business Management
Sunny’s Worldwide Chauffeured Transportation
Office / HR Manager (Full Time)
Managed files, taxes, licenses, and semi-monthly payroll across four different companies under the company umbrella.
Oversaw payroll, HR functions, benefits, and 401k administration across four companies.
Managed property operations for office and daycare facilities. Handled multi-account banking, transfers, wires, and ACH payments. Generated and analyzed weekly, monthly, and quarterly reports for leadership. August 2023 – August 2025
SHRM-CP Certification
In Progress
Ted Britt Ford January 2016- July 2020
Sales Professional/Internet Sales Manager (Full Time) Manage daily face to face interaction with customers across multiple platforms Manage, organize and input customer information in CRM system Ensure customer satisfaction with product knowledge and services Responsible for training and managing new hires in sales processes Lead management meetings discussing department progress, goals, and ways to improve
Schedule in person customer visits
Responsible for creating employee schedule
Review all salespeople's daily interaction with email tracking REFERENCES
Monica Moody
Solutex, Inc.
Title: Vice President
Email:******@*******.***
Phone: 571-***-****
Amy Shafer
MBH Settlement Group
Title: Director of Operations
Email: *******@***.***
Phone: 703-***-****
Tim Morgan
Ted Britt Ford
Title: General Sales Manager
Email: *******@********.***
Phone: 703-***-****
Red Robin August 2010 - Jan 2016
Mid Manager (Full Time)
Daily face to face customer interaction with excellent customer service Create floor plans and shift goals
Create schedules for employees and trainees
Take inventory
Ensure bartender drawers are accounted for
Create and record sales in spreadsheets
Host trainer meetings and outings
Solutex, Inc. July 2020- July 2021
Office Administrator (Full Time)
Ensure Accounting department collects and processes payments and invoices Manage UPS/vendor shipments and deliveries
Responsible for creating and maintaining company Amazon Business account Assist with personal projects for the President, such as selling unused trucks Build products using power and hand tools
Collect products for customer orders
Input orders for customers and sales people
CT&E Settlements July 2021- Jan 2022
Post Closer/Office Manager (Full Time)
Ensure documents are fully executed, notarized and received in a timely manner Process, receive and store checks along with confidential information Maintain communication with several third parties throughout the homebuying process
Scheduling for clients and office workers
Keep organized records of all contracts and deals via filing system and software database
Shafqat “Sunny” Chaudry
Sunny’s Worldwide Chauffeured
Transportation
Title: CEO
********@***************.***
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