MIA BUFKIN
Cincinnati, Ohio 45231
*********@*****.***
Key Skills and Abilities
Outstanding Administrative Skills
Accounts Payable/Receivable Management
Cash and Balance Sheet Reconciliation
Procurement, Vendor Relations
Excellent Communication Skills
Strong Customer Relations
Leadership, Mentoring, Training
Work Experience
OFFICE MANAGER
CW Collision Center/ Cincinnati, OH / 2008 – Present
Managed schedules, organized office functions, and oversaw daily operations of office
Hired, trained, and on-boarded new employees
Worked with customers vendors and insurance companies, handling calls efficiently and in a professional manner
Prepared daily, weekly, and monthly reports, and updated calendar of appointments
Answered, screened, and redirected telephone calls with professionalism and efficacy
Performed basic accounting functions including process of payments
End of day reconciliations
Reconciliations and wire transfers
Computer Skills
MS Office Suite
CRM Systems
MySQL
Adobe Photoshop
Lotus
QuickBooks
Education
University of Phoenix Bachelor of Business Administration - BBA, January 2015