Administrative Assistant with Notary Experience
Resume:
High School Diploma:
Florence High School
Florence, CO
Public Notary
*******.*****@*****.***
Coal Creek, CO 81221
Skills
Medical Referrals/Prior
Authorizations
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• Insurance verifications
• Authorizations
• Computer Knowledge
• Communication Skills
• Time Management
• Database Entry
• Organization Skills
• Freight Management
• Date Entry
Education
Certifications & Licenses
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Sentry Siren INC. - Executive Assistant
Penrose, Colorado
12/2023 - 01/2025
Providence Insurance-The Reed Agency - Office Administrative Assistant 08/2023 - 12/2023
Mikayla Isgar
Summary
Work History
Coordinated inbound and outbound shipping for emergency siren systems, ensuring accurate scheduling and timely delivery.
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Served as the first point of contact for customers; answered calls, and routed inquiries to appropriate dealers and departments.
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Managed company email communications, and provided support to internal teams and external partners.
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Organized and maintained digital and physical filing systems to support company operations and audits.
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• Hosted OSHA compliance meetings, and supported workplace safety initiatives. Monitored and ordered office supplies, maintained inventory, and controlled expenses.
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Charted and tracked sales data to assist leadership with forecasting and reporting.
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Delivered professional customer service, solving client needs and inquiries with efficiency and accuracy.
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• Work remotely and in the office.
• Provided notarization services.
• Responded to inquiries from callers seeking information. Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
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Provided clerical support to company employees by copying, faxing, and filing over 10 documents.
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Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
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Updated spreadsheets and databases to track, analyze, and report on performance.
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Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
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Button Family Practice - Medical Records/Referral Coordinator/Receptionist 04/2017 - 11/2019
Dairy Queen - Cashier/ Team Lead
01/2016 - 04/2017
Processed referral requests from patients, doctors and other health care professionals.
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Called insurance companies to get precertification and other benefits information on behalf of patients.
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• Responded to patient inquiries to offer timely updates regarding referral status. Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
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Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
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Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
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Confirmed appointments, communicated with clients, and updated client records.
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• Answered phone promptly and directed incoming calls to correct offices.
• Communicated customers and team members to solve problems. Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
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• Quickly and accurately counted drawers at start and end of each shift.
• Processed both cash and card purchases and returns.
• Costumer service
• Leadership skills
Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring
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• Managed over 50 customer orders in timely manner.
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