Team Leader Hospitality and Guest Relations

RUSUME

Darshan S

Personal Information:

-Name: Darshan S

-Father's Name: Mr. Srinivas

-Mobile: +91-805*******

-Email: **************@*****.***

-Address: Rajarajeshwari Colony, Medar Block, Bamboo Bazar, Mysore

-Nationality: Indian

-Languages Known: Hindi, English, Kannada, Tamil

Career Objective:

To achieve organizational goals and pursue professional excellence by utilizing my skills and knowledge in a dynamic role. I seek a position that allows for both personal growth and meaningful contributions to the success of the organization.

Application for the Post of: Team leader

Education:

-2023: Pre-University Course - Maharaja Govt. PU College

-2020: Higher Secondary Education - Govt High Schoo

-2st B.A 2025: Karnataka open university

Certifications:

-Frankfinn Institute of Air Hostess Training and Hospitality - 2023

Computer Skills:

-Microsoft Word, Excel, PowerPoint, Outlook Express

-Internet Usage

-Hotel Software (Microsoft Office-based systems)

Skills:

-Guest Handling & Guest Relations

-Complaint Handling

-Restaurant Management

-Cash Handling & Billing

-Mocktail Preparation

Work Experience:

Feathers - Chennai

Position: Junior Team Lead

Duration: August 2023 - Present (2 years)

Responsibilities:

-Daily operations and supervision of restaurant services

-Managing guest experiences and satisfaction

-Handling registration cards, billing, and reservations

-Dealing with guest complaints professionally

-Planning next-day arrivals, including VIP guest arrangements

Strengths:

-Excellent communication skills

-Self-motivated with a positive attitude

-Fast learner with the ability to adapt- Strong team collaboration and leadership

Declaration:

I hereby declare that the information provided above is true to the best of my knowledge and belief.

Place: Mysore Signature:

Darshan. S

Date :

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