Talented Remote Work-Ready Healthcare & Admin Pro
Resume:
Frisco, TX *****
***************@*****.***
Phone: 972-***-****
Mallory Rae Lemon
Introductio
n
Talented, outgoing personality with strong proven success in establishing clientele and increasing revenue.
Organized and meticulous with exceptional customer service skills. Adept at building strong business relationships and diverse range of customers, co-workers and management.
Excellent communication skills, interpersonal and negotiation skills. Facilitate successful interaction with clients from diverse ages, cultures, and professions. Consistently providing superior customer service, focused on establishing trust with clientele and promoting repeat business.
Able to coordinate and complete multiple projects in a deadline-oriented environment. Quick learner adapting easily to new protocols and changing environment. Proficient in Microsoft, MS office, Excel, cash registers, phone systems, credit card machines, automatic check machines, and TimeCare Manager. Experience Sept 2024 – May 2025 USHealth Advisors Dallas, Tx Licensed Heath Agent
Inbound and outbound calling for Health Care Needs (under 65)
Life insurance
Health Insurance
Dental/Vision Insurance
1099
Manage all clients
All Data Entry
Answer all incoming phone calls and call leads
May 2024- August 2024 Our Family Chiropractor Allen, Tx Chiropractor Assistant
• Answer phones
• Greeting clients
• Schedule clients
• Clean office
Sept 2023 – February 2024 Exact Medicare Remote
Licensed Heath Agent
Inbound and outbound calling for Health Care Needs (over 65 yrs of age)
Answer all incoming phone calls and call leads
May 2023 - August 2023 Cash Project Management Celina, Tx Office Assistant
Answered phone calls
Paid bills for clients and vendors
Order all parts for all projects and jobs
Scheduled all jobs and projects
Stayed in contact with property managers about projects we were doing
Answer all incoming phone calls and call leads for upcoming projects
Any office work they need (filing, organizing, etc) Jan 2022 - March 2023 All Web Leads Remote
Licensed Heath Agent
Inbound and outbound calling for Health Care Needs (under/over 65 yrs of age)
Answer all incoming phone calls and call leads
May 2018 - Jan 2022 USHeath Advisors Dallas, TX
Licensed Heath Agent
Cold Call Businesses to provide their employees with Health Care Needs
Answer all incoming phone calls and call leads
March 2018 - May 2018 Darlin's Learning Center Tyler, TX Assistant Director
Open and close center
Answer all incoming phone calls
Return messages and emails
Payroll and Scheduling for 35 employees
Ordering office supplies and products for the center
Monitoring all teachers in classrooms
Cleaning and organizing office and center
Organizing and keeping up with money and tuition
Handling all payments, checks, cash, and credit cards
Customer Service
August 2017- February 2018 Punkin' Doodles Daycare Tyler, TX Assistant Director
Open and close center
Answer all incoming phone calls
Return messages and emails
Payroll and Scheduling for 35 employees
Ordering office supplies and products for the center
Monitoring all teachers in classrooms
Cleaning and organizing office and center
Organizing and keeping up with money and tuition
Handling all payments, checks, cash, and credit cards
Customer Service
March 2017- May 2017 CBS 19 Tyler, TX
Receptionist
Greeted all walk-in customers
Answered and screened all incoming phone calls
Assisted all Sales and Marketing Teams with daily projects and reports Sept 2016-Dec 2016 Complete Landsculpture Dallas, TX Administrative Assistant and CRS
Assistant to the President, Vice President and Account Managers
Did Landscaping bids, lien releases, filing
Payroll for landscapers
Sent welcome emails to all new clients
Contacted all new leads and entered all leads into the CX system
Opened office and answered all phone calls
2016-May 2016 The Inline Group Carrollton, TX
Administrative Assistant to the CEO
Create and manage expense reports
Create custom landing pages for new clients
Create sales collateral for sales
Data entry for CRM
Data cleaning and duplicate checking prior to entry
Various reports on maintenance and creation
Various tasks dictated at owner discretion.
2010-2016 lmnop Children’s Academy Carrollton, TX
Assistant Director/Administrative Assistant
Open and close center
Answer all incoming phone calls
Return messages and emails
Payroll and Scheduling for 35 employees
Ordering office supplies and products for the center
Monitoring all teachers in classrooms
Cleaning and organizing office and center
Organizing and keeping up with money and tuition
Handling all payments, checks, cash, and credit cards
Customer Service
Marketing-outside and inside the center
Helping plan and teaching training classes
Planning and organizing events for the center, holiday parties, festivals, etc.
Make spread sheets for company
Keep up with lesson plans for each class
Make and keep up with scheduling for classes
Make and keep up with employee scheduling
Take care of children aged 6 weeks-12 years
Planning and going on field trips
2008-2010 Children’s Lighthouse Carrollton, TX
Administrative Assistant
Open and close center
Answer all incoming phone calls
Return messages and emails
Scheduling for employees
Ordering office supplies, food, and products for the center
Helping in classrooms
Cleaning and organizing office and center
Organizing and keeping up with children’s files
Handling all payments and deposits
Customer Service
Helping plan and teaching training classes
2007-2008 Bailey’s Academy Carrollton, TX
Lead Teacher for Infant Class/ Administrative Assistant
Open and close classrooms and center
Make sure all toys and cribs are sanitized daily
Perform care giving duties for 12 infants with help of one other adult 2005-2006 Sure Check R&D Frisco, TX
Checklist and Publications Manager
Answer all incoming phone calls
Print checklists, bind/fulfill and ship Surecheck orders,
Order paper, materials needed for office
Maintain printers, work with outsource for new models & revisions
Suggest marketing ideas
2004-2005 Volt/Frito Lay Plano, TX
Parkwood Store Clerk Employee
Open/closed retail store, merchandized, balanced register
Greeted, cashed out and serviced customers
Suggested new products for sale
Produced daily, weekly and monthly reports for supervisor 2003-2004 First Convenience Bank Sherman, TX
Teller/Customer Service
Greeted customers, opened checking and savings accounts, sold debit cards, assisted in opening and closing bank (was trained in all aspects of banking positions)
Answered telephones promptly and politely
Education 1999-2003 Frisco High/Winfree Academy Frisco, TX
Required High School courses – participated in Club Volleyball
I was able to finish High School a year early at Winfree Academy. 2004-2005 Ranger Jr. College Ranger, TX
2024-2026 Collin College Frisco, Tx & McKinney, TX
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