Sales Leader with Client-Focused Excellence
Resume:
Maylyn Pittaluga
Yonkers, NY *****
************@*****.***
Professional Summary
Customer-focused sales professional with proven success in retail, merchandising, and customer service. Recognized for top sales performance and strong leadership. Seeking a lead role to contribute my skills in sales and customer engagement.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Key Holder
Club Monaco-White Plains, NY
August 2025 to September 2025
• Helped lead the team and support daily operations
• Consistently exceeded sales goals through strong client connections
• Delivered personalized styling and top-tier customer service
• Maintained visual displays and organized the sales floor Sales Lead Manager
The Menswear House-White Plains, NY
May 2025 to July 2025
Built strong, trust-based relationships with customers, earning frequent personal praise and name mentions for exceptional service and fitting expertise
• Delivered expert styling advice and fitting support for suits, tuxedos, and formalwear, ensuring each client left confident and satisfied
• Frequently surpassed sales goals, generating up to $1,000 in revenue within a single hour through effective upselling and product knowledge
• Recognized by customers and colleagues for outstanding service, professionalism, and attention to detail
• Supported daily store operations including opening/closing procedures, merchandising, and team coordination
• Contributed to a welcoming store environment by maintaining a positive, client-first attitude . Retail Sales Associate ( kidswear / Lingere )
Nordstrom-White Plains, NY
September 2024 to March 2025
• Managed visual merchandising and inventory to optimize product presentation, maintain stock levels, and create an engaging shopping experience.
• Maintained knowledge of current promotions, discounts, and special offers
• Consistently met or exceeded individual sales goals on a monthly basis
• Increased average transaction value through effective cross-selling techniques
• Provided exceptional customer service, ensuring a positive shopping experience for all customers,that resulted in increased customer engagement and sales.
• Maintained cleanliness and organization of assigned areas within the store
• Proactively approached customers on the shop floor, offering assistance and personalized recommendations
• Handled cash transactions accurately and efficiently, maintaining a balanced cash drawer at the end of each shift
Lingerie Sales Associate
Bloomingdale's-White Plains, NY
February 2023 to May 2023
• Provided personalized lingerie fittings. Assisting clients in selecting lingerie that best suited their needs, preferences, and size.
• Maintained expert knowledge of lingerie brands, styles, and fit to offer tailored recommendations and drive sales.
• Managed fitting room experiences, ensuring a comfortable and supportive shopping environment.
• Restocking merchandise, and maintaining visual displays to align with brand standards.
• Processed sales transactions efficiently while promoting loyalty programs and special promotions. Sales Associate, Women's Department
Nordstrom-White Plains, NY
June 2022 to February 2023
• Delivered exceptional customer service, assisting shoppers with product selection, styling advice, and personalized recommendations.
• Maintained expert knowledge of fashion trends, product details, and brand offerings to drive sales and enhance the shopping experience.
• Managed merchandising and inventory replenishment, ensuring displays were visually appealing and stocked according to company standards.
• Recognized by managers for outstanding performance, dedication, and customer service excellence.
• Consistently ranked as the #1 sales associate in the department multiple times and achieved #4 top seller in the entire store’s department.
Skills
• Customer service
• Merchandising (2 years)
• Sales (2 years)
• Retail sales
Certifications and Licenses
Driver's License
Groups
Orientation leader
June 2024 to January 2025
• Led and guided incoming students through orientation sessions, providing essential information about campus resources, academic programs, and student life.
• Served as a mentor and role model, offering support and advice to help new students transition smoothly into college life.
• Facilitated group discussions and interactive activities to foster engagement, inclusivity, and a sense of community among new students.
• Assisted with event planning, logistics, and coordination to ensure a seamless and welcoming orientation experience.
• Provided campus tours, answering questions and addressing concerns to enhance students’ confidence and familiarity with their new environment.
• Collaborated with faculty, staff, and fellow orientation leaders to create a positive and informative experience for all attendees
Outreach Coordinator, SUNY Westchester Community College Law Society & Criminal Justice Club
March 2024 to May 2024
• Spearheaded outreach efforts to build connections between the club and legal professionals, nonprofit organizations, and advocacy groups.
• Successfully coordinated and secured a guest speaker from the Innocence Project, enhancing student engagement and awareness of wrongful convictions and justice reform.
• Collaborated with club leadership to plan and promote events, increasing attendance and student participation.
• Represented the club in communications with external partners, maintaining professional relationships to support future programming.
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