Sales Executive with 7+ Years of B2B/B2C Experience

WAYUKULUA PATRICK

******************@*****.*** 210-***-**** Houston, TX 77074

PROFESSIONAL SUMMARY

PROFESSIONAL EXPERIENCE

SKILLS

Experienced and reliable Sales Executive with more than seven years of experience in B2B and B2C sales, customer service, and client relationship management. I have a strong record of helping businesses grow by understanding customer needs, providing thoughtful solutions, and maintaining consistent follow-up. Known for professionalism, clear communication, and a genuine approach to building long-term relationships. I take pride in helping clients achieve their goals while contributing to team success. Communication & Negotiation

Customer Service

B2B and B2C Sales

Appointment & Scheduling

CRM & Record Management

Up-selling & Cross-selling

Risk Management

Dispatch Management

Connect 1 Suit

Connect 1 Suit

Sales Executive

Customer Service Representative

April 2023 – Present

Feb 2021 to Mar 2023

Manage the complete sales process from finding new prospects to closing deals and maintaining client relationships.

Communicate with clients regularly to understand their goals and recommend the right services for their business needs.

Work closely with other departments to make sure new clients are properly onboarded and supported after the sale.

Keep detailed records of client interactions and pipeline activity to stay organized and ensure timely follow-up.

Assisted clients with bookings, scheduling, and service questions through phone and email.

Provided fast and professional responses to customer inquiries, helping create a positive experience for every client.

Worked with the sales team to identify new opportunities within existing accounts. Trinity Solar

CRM / SOFTWARE EXPERIENCE

Contacted potential clients to introduce solar solutions and arrange appointments with sales representatives.

Clearly explained service benefits and addressed customer questions in a friendly, professional way.

Maintained accurate notes on each lead to ensure proper follow-up by the sales team. Hub-Spot

Salesforce

Medi-Routes

LimoAnywhere

Appointment Setter

Feb 2019 to Mar 2021

EDUCATION

Bachelor of Business Administration (BBA)

University of North Texas

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