Seasoned Administrative Professional with Government Expertise
Resume:
Danyelle N. Avery
Baltimore, MD 21239
**********@*****.***
PROFESSIONAL SUMMARY
Resourceful and trusted administrative professional with over 25 years of progressive experience supporting executive leaders within the Maryland State Government. Proven ability to manage complex administrative functions, coordinate projects, ensure compliance, and provide exceptional service to internal and external stakeholders. Recognized for discretion, attention to detail, and the ability to streamline processes in fast-paced environments.
CORE COMPETENCIES
●Executive & Administrative Support
●Project Coordination
●Public Information Act (PIA) Compliance
●Research & Data Analysis
●Confidential Records Management
●Government & Legislative Affairs
●Team Leadership & Training
●Microsoft Office Suite, Google Workspace, Adobe, Canva, Westlaw, Pacer
OBJECTIVE
A position within an organization that will utilize my education, experience, training, computer skills, strong administrative skills, and public interaction, as well as offer an opportunity for continued personal and professional growth.
PROFESSIONAL EXPERIENCE
State Board of Elections — Administrator I 2024 – 2025
●Manage implementation of new projects and post-audit initiatives.
●Oversee updates to COMAR and ensure compliance with state regulations.
●Respond to Public Information Act (PIA) requests and coordinate agency responses.
Department of Public Safety and Correctional Services – Office of the Secretary
Public Information Act Coordinator 2023 – 2024
●Served as primary point of contact for public inquiries, complaints, and PIA requests.
●Delivered professional, compassionate customer service and timely responses to citizens.
●Trained staff and management on PIA compliance and legal response procedures.
Maryland Military Department – Legislative & Government Affairs
Administrative Officer III 2022 – 2023
●Supported the Director in fulfilling legislative and intergovernmental responsibilities.
●Acted as liaison between elected officials and agency leadership.
●Prepared reports, correspondence, and research materials for articles and speeches.
●Maintained confidential records, calendars, and financial accounts.
Office of the Attorney General – Department of Juvenile Services
Administrative Officer II 2018 – 2022
●Supervised administrative staff and managed unit budget and procurement.
●Served as liaison between the Office of the Attorney General and DJS leadership.
●Processed subpoenas and PIA requests, ensuring confidentiality and compliance.
Office of the Attorney General – Medicaid Fraud Control Unit
Administrative Assistant / Office Manager 2013 – 2018
●Supported the Director and Deputy Director with scheduling, correspondence, and reporting.
●Managed unit travel, budget, and timekeeping systems.
●Compiled annual state and federal reporting data and maintained personnel records.
●Handled sensitive civil settlement recovery data with discretion.
Office of the Attorney General – Maryland State Lottery Agency & Gaming Commission
Administrative Aide 2006 – 2013
●Provided administrative support to five attorneys, drafting and proofreading legal documents.
●Conducted legal research, maintained databases, and handled public information requests.
●Managed sensitive communications and office operations independently.
Office of Administrative Hearings
Office Secretary III / Office Clerk IV 1999 – 2006
●Supported seven Administrative Law Judges with scheduling, transcription, and case preparation.
●Assisted the public with inquiries and maintained hearing files and case tracking systems.
●Prepared presentations and reports using PowerPoint and Excel.
Education
Western Senior High School
Frostburg State University (42 semester hours)
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