Facilities Coordinator / Office Manager Professional Title
Resume:
KAREN TEDFORD-TIERNEY
*****.**************@*******.***
SUMMARY OF QUALIFICATIONS
Highly motivated, energetic, self-starter capable of quickly adapting to demanding workplace situations. Considerable skills include the ability to learn quickly in a fast-paced environment, strong organizational skills, ability to multi-task, make decisions in a timely manner and professionalism.
TECHNICAL SKILLS
Microsoft Word, Excel, Power Point, Lotus Notes, MFG/Pro Order Entry, SAP, Salesforce, LMS, CRM, Success Factors PROFESSIONAL HISTORY
CBRE Lexington, MA 9/2022 - Present
Assistant Facility Coordinator
• Provides assistance to Facility Management team in completion of multiple functions of building operations and maintenance for a facility, campus or portfolio of buildings.
• Oversees and/or coordinates maintenance/repair work assignments performed by technicians, vendors and contractors performing building maintenance, landscaping, and janitorial work
• Assists in the preparation of operating and capital budgets
• Manages vendor relationships and trains vendors on work order and billing procedures
• Processes invoices and ensures proper cost center coding
• Reviews periodic reports including financials and explains variances. Works with finance team to correct errors
• Creates workorders as appropriate
• Creates vendor files and checks accuracy on completed paperwork submitted by vendors
• Trains vendors on work order and billing procedures
• Assists with the inspections on the facility campus Berkshire Grey, Bedford, MA 7/2018 – 8/2022
Office Manager
• Manage Berkshire Grey headquarter office and provide support for other offices.
• Work with Human Resources, IT and Facilities.
• Oversee daily front office including reception area management.
• Coordinate Corporate visits including scheduling, hotel arrangements, and ordering food and beverage.
• Order office supplies and furniture as needed.
• Support management of the kitchen snacks, drinks and cleaning service.
• Order daily lunches for employees.
• Order business cards for employees.
• Provide administrative support when needed.
• Coordinate annual All Hands Meetings offsite.
• Coordinate summer BBQ.
• Coordinate office moves with Facilities Manager.
• Negotiate hotel rates for Deployment Sites.
• Perform shipping & receiving as requested.
• Support Human Resources w/on-boarding and orientation.
• Issue employee badges and monthly audit activity.
• Take on additional projects as needed.
Thermo Fisher, Waltham, MA 1/2018 to 5/2018
Training and Event Coordinator- contract position
• Coordinate all logistical support for training programs. Support included email communications to nominees and participants registered in training programs, the creation of participant lists and Outlook calendar invitations, scheduling of program sessions, liaising with on-site program contacts, and vendors. Event planning.
• Prepare and re-order materials and supplies, as needed.
• Ship materials to client’s facilities, and request specific supplies during global training programs.
• Negotiating and preparing quotes.
• Work with other departments to determine their training needs.
• Project management (monitor progress, address issues when needed, monitor budget, close out projects) RAYTHEON, Tewksbury, MA 3/2017 to 10/2017
Training and Event Coordinator- contract position
• Responsible for the administration of all US customer training including tracking attendance and participation, data entry, report creation and training logistics.
• Maintain all training records. Event planning for tradeshows and conferences.
• Prepare quotes and invoices.
• Prepare and distribute monthly, quarterly and yearly reports regarding US training activity. FLIR COMMERCIAL SYSTEMS, Nashua, NH 2004 to 2016
Training Operations/Office Manager
• Profit & Loss responsibility for a $5.3 million business unit.
• Forecast and Budget responsibilities on an annual, quarterly and monthly basis.
• Managing 8-person organization (1 Training Coordinator, 1 Inside Sales Rep and 6 Instructors).
• Responsible for educational LMS System.
• Create and determine the direction of training schedules, instructors and pool of subcontractors.
• Devised and implemented new corporate Training Programs.
• Collaborate with corporate marketing to develop and design trade show materials.
• Co-designed Sales programs which increased yearly training/event attendance.
• Member of internal ISO committee working to achieve ISO compliance.
• Negotiate offsite education venues and catering.
• Project management (monitor progress, address issues when needed, monitor budget, close out projects)
• Overall event management for annual events, tradeshows and corporate conference. PROGRESS SOFTWARE CORPORATION, Bedford, MA 1987 to 2004 Senior Training Manager (1992 to 2004)
• P&L responsibility for a $1.4 million North America business unit.
• Forecast and Budget responsibilities on an annual, quarterly and monthly basis.
• Management of 5-person organization (1 Training Coordinator, and 4 Technical Instructors).
• Set direction of yearly corporate training schedules.
• Developed a pool of subcontractors and consultants.
• Member of internal team launching new WW Education Services Website.
• Collaborated with Course Development team to fine tune course curriculum.
• Participated in the development of a new WW consulting application along with user documentation. Training Coordinator (1987 to 1992)
• Responsible for the administration of all US customer training including tracking attendance and participation, data entry, report creation and training logistics. Maintained all training records.
• Prepared and distributed monthly, quarterly and yearly reports regarding US training activity EDUCATION - Middlesex Community College – Business Studies
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