Andrea Elrod
Typing-Remote
Contact Information
Birmingham, AL
*********@*****.***
Professional Summary
Receptionist skilled in management front desk operations, coordinating appointments, and handling high-volume calls with professionalism. Demonstration exceptional time management and problem-solving abilities,enhancing customer satisfaction by resolving issues promptly and improving service efficiency. Adept at independent work seeks to leverage attention to detail in remote typing positions.
Employment History
SWA, Birmingham, Alabama
Managed front desk operations at SWA, ensuring seamless customer service
Coordinated appointments and maintained schedules
Handled high volume calls with professionalism and courtesy Resolved customer issues, improving overall satisfaction Eager to master new skills and contribute positively to team goals Author/Poet
Crafted compelling narratives as a published Kindle author Collaborated with online communities for book promotion Innovatelly navigated the self-publishing landscape Analyzed reader feedback to improve subsequent works Certified MHSW
Led visionary initiatives in mental health care
Applied detail-focused strategies in patient assessments Education
Business administration
ITT tech, Bessemer, Alabama
Skills
Time- management, types over 50 wpm with 98% accuracy, strong organizational skills, great customer service, attention to detail, works well independently