Remote Dental Office Administrator Resume Title
Resume:
KAYLA ZIEFLE
*******@*****.***
Blue Springs, MO 64014
CONTACT
SKILLS
• Remote Work Experience
• Customer Service
• Phone Etiquette
• Reception Duties
• Insurance Verification
• Patient Scheduling
Software Proficiency/Data Base
• Operations
• Document/Email Preparation
• Patient Relations
• Calendar Management
• Teamwork and Collaboration
• Multitasking & Time Management
• Problem-Solving
• HIPAA compliance
I am a candidate with strong dedication to fostering positive experiences and ensuring smooth operational workflows. I can demonstrate the ability to communicate effectively and empathetically with patients, ensuring their comfort and my understanding of their needs. I am skilled in software applications, coordinating appointments, managing patient records, and collaborating with staff to maintain an organized and efficient office. I am ready to use my skills and experience to support and grow in a new team environment.
PROFESSIONAL SUMMARY
Remote Dental Office Administrator
Comfort Dental South Independence (Remote), Independence, MO Staff Leader
Half Price Books, Missouri
EXPERIENCE
March 2022 - September 2025
• Worked remotely while successfully collaborating with virtual teams daily. Developed expertise in dental software applications such as Dentrix, Curve, and Weave, to manage patient records, handle insurance, process payments and schedule appointments.
•
Provided administrative support for a busy dental office with minimal supervision. This included scheduling appointments, billing, insurance processing, customer service and record keeping.
•
Resolved any issues patients had in an effective manner while ensuring client
• satisfaction and protecting my team.
Greeted patients upon arrival in a friendly manner and answered incoming calls
• promptly.
Adhered to company policies when handling confidential materials such as dental
• records or financial documents.
Maintained frequent interaction with management and coworkers to ensure achievement and determine areas of improvement. Fluent in using team communication systems such as Slack and Zello.
•
November 2020 - March 2022
Resolved conflicts between staff members in a timely manner to maintain a
• collaborative work environment.
Developed and implemented staff training programs to ensure compliance with
• safety regulations, company policies and procedures. Monitored daily operations, identifying areas of improvement and implementing
• corrective action plans when necessary.
Opened and closed the store- handling all the money and closed the
• registers/opened and set them up for the day.
• Created daily work schedule for all the employees including work breaks. Monitored team performance and used problem solving skills to identify areas of
• improvement, and developed plans to address deficiencies. English Writing Tutor
UCM Writing Center, Warrensburg, MO
Office Assistant
Schult Industries, Blue Springs, MO
February 2019 - December 2020
• Coached students on various types of writing tasks. Provided feedback & constructive criticism on student's written work, including
• grammar, spelling, punctuation and sentence structure. August 2017 - March 2020
Performed data entry tasks with accuracy and speed utilizing MS Office
• applications such as Word, Excel, PowerPoint.
• Organized and maintained filing systems to ensure efficient document retrieval.
• Created quotes, Sales Orders, Sales Reports
Bachelor of Arts (B.A.) in English
University of Central Missouri, Warrensburg, MO
EDUCATION
Michael Lee — Comfort Dental South Independence
Dentist/Owner
****@*************.***
Magenta Holbert — Half Price Books
Store Manager
*******.****@*****.***
Terry Hyer — Zarda BBQ
Manager
*****.****@*****.***
REFERENCES
Previous Employer
Manager
Manager/Family Friend
Contact this candidate