Hospitality Professional: Bartender and Service Lead

CURRICULUM VITAE

NEERAJ JOSHI

Village – Talla Gururani Khola Almora Uttarakhand, (India)

Mob- +91-805*******,+91-938*******

Email- **************@*****.***

CAREER OBJECTIVE:

To secure a challenging position in a reputable organization to expand my learning, knowledge and skills. To ensure guest satisfaction by achieving delivery of service quality norms through interaction with guest, prompt handling of guest requests, and complaint resolution ACADEMIC QUALIFICATION:

10th Passed from Open Board in 2013.

12th Passed from Open Board in 2015.

ADDITIONAL QUALIFICATION:

Mangalam School of Management & technology, New Delhi ( Hotel Management) 3 years . TRAINING:

6 Month Industrial Training done from Radisson Blu, Udaipur Palace Resort & Spa.

3 months Job Training done frome Lemon Tree Hotel, Gururam. EXPERIENCE

Managing POS systems on daily basis.

Responsible for overseeing 5 associates

The Leela Palace Jaipur Rajasthan

BARTENDER 02/01/2023-28/07/2024

This palace hotel, a reincarnation of the royal mahals of Jaipur, is located in tranquil environs away from the hustle and bustle of the city. It blends the splendour of Rajputana and Mughal architecture with pristine white exteriors embellished with ornate jaalls and silver-lined chhatris..

Radisson Blu Udaipur Rajasthan

BARTENDER 12/03/2021-28/11/2022

Set on the shores of Fateh Sagar lake, this high end resort occupying whitewashed domed building in landscaped gardens is 3 km from city palace and 4 km from the Sahellyon ki Bari gardens.

Taj Hotel & Convention Centre Agra Uttar Pradesh BAR ASSOCIATE 15/02/2019-28/02/2021

Across from events at Akbar Garden, this upscale hotel is 2 km from iconic

Taj Mahal and 6 km from Agra Fort train station

JOB RESPONS I B I LITIES:

Executing day-to-day shift operation on daily basis.

Responsible for opening and closing of the restaurant.

Handling guest queries and timely followup.

Creating the environment for the personalized service.

Responsible for Store requisition of food and beverage department.

Responsible for maintaining the net promoter score of the restaurants.

Customer retaining and customer satisfaction.

Imparting training classes for the team members, in terms of Practical and theoretical aspects.

Co-ordinate with the Engineering department in the area of repair & maintenance. Kalhaar Blues & Greens Golf Club Ahmedabad, INDIA

BARTENDER 30-05-2025 Till Now

Contributed to the operations of a world-class 18 hole championship golf course designed by Nicklaus Design. Gujrati charm.

STRENGTH & AREAS OF PROFESSIONAL EXPERIENCE

Eye for detail.

Dedication towards my work.

Guest focus for high satisfaction.

Driving Process & Standards.

Punctuality.

Team Player.

Time Management

Knowledge of TOUCHE, SHAWMANN, OPERA, MICROS

PERSONAL DETAIL:

Father’s Name Mr. Bishan Dutt Joshi

Date of Birth 05-07-1998

Nationality Indian

Language Known Hindi, English

Gender Male

Marital Status Unmarried

Declaration:

I hereby declare that the above information is true to the best of my knowledge. Date - (Neeraj Joshi )

Place: Almora

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