CSU Assistant Applicant with 15+ Years Admin Leadership

Helena Chieza Gove

Location: No ** Rua Coimbra Matola F, Maputo Mozambique

Telephone: 848392242

Email: ********@*****.***

SUMMARY OF SKILLS, ATTRIBUTES AND EXPERIENCE

· I offer in excess of 15 years’ experience in Administration and accounts, Credit Management, Logistics and Procurement

· Reporting, Invoicing and quotations

· Establishing a good working relationship with my Senior Responsible Managers

· Emailing, Conference call meetings and functions

· Reduction of DSO on monthly basis by ensuring that collections are done as per the targets set.

· Supervising meetings with clients

· Generating weekly and monthly reports to management

· Attending weekly management meetings etc

· Subcontracted by Vodacom Mozambique in the Credit Control department.

· Training of Credit Controllers on credit controlling ethics and how to deal with customers on credit issues.

· Updating payments in Excel Detailed ledger

· Updating accounts in Pastel V11

· Customer Accounts

· Posting payments in Recover debt management system

· Attending to cliental issues especially dealing with difficult debtors over the phone and physically.

· Reconcilliation of accounts

· Assisting credit controllers on escalated issues

· Assisting in general administrative services

· Advising management on developing and implementing administrative management policies, Working with management on planning organizational needs, and preparing plans, goals, objectives, or criteria for management processes.

· Develop and maintain an agreed project plan and detailed stage plans

· Planning and managing deployment of physical and financial resources to meet project milestones

· Building and sustaining effective communications with other roles involved in the project

· Applying quality management principles and processes

· My working experience also includes Human Resources, Billing and Collections, Procurement and Warehouse Supervising

· Exposure to multinationals / cross cultural

· Full spectrum of the typical management functions

· Able to take on challenges and to work under pressure

· Ability to multitask and prioritise

· Have excellent relationships with colleagues and peers

· Manage staff well

· Very driven, professional, real organizer and a team player

· Ability to manage and supervise to deliver and meet deadlines and requirements

· Good ambassadorial skills

· Focused and have willingness to put in the extra time to go the extra miles and quick to adapt.

Education and Additional Courses

· Bachelor of Arts in English Communication

Masters in Business Administration

· LCCI Public Relations Diploma, Marketing and Sales Management Third Level Diploma.

· Executive Secretarial Course – Ranch House College –

· Pitman Secretarial and Receptionist Course Covering;

· Bookkeeping and Accounts, Communication, Business English, Office Procedures, Grooming

& Deportment, Office Etiquette, Switchboard Operation, Keyboarding, Public Relations, Receptionist Duties.

· Underwent for Credit Management and Administration training in Kenya Nairobi in 2009

· Attended Workshop training on Personnel management and Time Management at Harare Sheraton Hotels

· Underwent in house training for Management skills, Customer Service, and IT processing at Maputo VIP Hotels.

· Underwent Grooming and Deportment at Medusa promotions modelling agency in Harare, Zimbabwe

· In house training for teaching ethics workshop at Birlik International school. COMPUTER LITERACY

· Microsoft Office, Excel, PowerPoint, Ms Access,

· IT processing, Healthlink Internet Program, Anantatech Internet programme, Recover 2.1.1, Pastel V11, Quick books, Winmart, Quark Express, Apex, Line 500 Work Experience

COMPANY : CRB AFRICA LDA / Vodacom Mozambique

PERIOD FROM TO : January 2013– December 2022

Operations / Administration Officer

Mundi Lda

January 2009 - 2012

Administration, Logistics and Procurement

Noczim Zimbabwe

2004 - 2008

Accounts clerk and Procurement Officer

Atherstone and Cook Legal Practitioners

1998 - 2003

Legal Secretary

References

Mr Frank Harry

847008390

Mr Amon

842585510

Contact this candidate