Customer Service General Manager
Resume:
Deonna Mitchell
Gastonia, NC *****
***************@*****.***
Professional Summary
I am seeking employment with a company where I can use my talents and skills to grow and expand the company. I want to succeed in a stimulating and challenging environment, building the success of the company while I experience advancement opportunities. I want a highly rewarding career where I can use my skills and knowledge to help the company and my coworkers be successful. I want to be part of the success in an environment of growth and excellence. I am seeking a competitive and challenging environment where I can serve your organization and establish an enjoyable career for myself. Authorized to work in the US for any employer
Work Experience
Fabrication
Greenheck fan-Kings Mountain, NC
June 2018 to Present
• Monitored machine performance and made necessary adjustments to ensure optimal output
• Performed routine inspections on machinery to identify any potential issues or malfunctions
• Collaborated with team members to meet daily production goals and deadlines Fabric Inspector
Suminoe-Gaffney, SC
December 2012 to Present
29340
Textile
Serger
• Operate serger to manufacture auto floor mats of all sizes
• Embroider logos
• Perform quality assurance checks
• Tends machine that automatically binds edges of articles with serging stitch to reinforce edges, prevent raveling, or give finished appearance.
• Worked in a quota driven environment
Shift Manager
Arby's Restaurant-Forest City, NC
July 2005 to June 2013
• Assisting the General Manager and Assistant Manager with all facets of the successful operations for an Arby's Restaurant.
• Providing a high level of leadership to the restaurant and the employees.
• Supported the General Manager and Assistant Manager with all aspects of generating sales and profit growth efficiently and effectively.
• Managed Openings\closing of facility
• Performed Shift Manager duties at other Arby's locations as needed. Waitress
PIZZA INN Restaurant-Shelby, NC
November 2007 to August 2008
• Served customer meals while maintaining the restaurant's high level of customer service standards
• Resolved customer complaints by listening to their concerns and doing everything in my ability to rectify the situation
• Built relationships with regular customers by learning and remembering their preferences Hostess
• Acted as hostess and cashier; seated dining room patrons
• Operated a cash register ; kept records and turned in cash receipts
• Performed related work required
Education
Excellent Customer Service (High school Diploma)
Burns Senior High school
May 2004
Skills
• fast learner
• Customer Service
• Fabrication
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